On Thursday 16 October 2008, Henrique de Moraes Holschuh wrote: > On Thu, 16 Oct 2008, Hal Vaughan wrote: > > 1) I'm a writer by avocation. Honestly, it's much easier for me to > > write a 5,000 word email than a 500 word one. I'll refer you to > > Churchill's quotation about how long it would take him to write a > > long speech vs. a short one. > > Have that added to your signature. Most people around here will > assume you spent a lot of time writing many words instead of actually > doing something about whatever the issue you are writing about is. > > And, as you noticed, that is detrimental when you want to make (or > convey) a point of view, here. > > As for the "send a patch", well, it is still true even if you are a > writer: Write a proper, consise text that we could add to the BTS > cover pages and to reportbug, explaining why Debian cannot deal well > with the BTS being used as a help-desk. In that text, make sure to > point the user to the proper channel for help-desk-level reports > (i.e. the debian-user* mailinglists). File a bug against the package > "bugs.debian.org" with that text, priority wishlist. > > THAT would improve things, I hope.
I'll consider it an improvement if enough devs, on Debian AND elsewhere, read this thread, get the point, and remember that if you're going to ask for bug reports, it makes a difference how you treat those willing to file them -- and to look at it from their point of view when you're reading the report. Hal -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]
