On Fri, May 30, 2008 at 17:24:16 +0300, Dotan Cohen ([EMAIL PROTECTED]) wrote:
> My internet connection keeps timing out. I check my connection to > google with mtr and this is what I got: > http://dotancohen.com/images/examples/bezeq.png > > The ISP's name is Bezeq International, so the host bezeqint is > obviously them. Now that _I_ see that the packet loss is at their end, > what terms do I use to complain? I am not a CS major so I don't know > the proper terminology to describe to the script-reading monkey that > will answer the phone that she needs to get an engineer to fix it at > their end, because the problem is obviously there and not here. Is > there anything else that I should check before I complain? It could be that what you are seeing is not necessarily as bad as it appears, because your ISP may be giving low priority to ICMP (or is it UDP - not sure?) packets, as used by ping/traceroute, rather than slow down "real" traffic. (I think mtr is a combination of both of these tools). I am seeing something similar but not as severe with my ISP (Zen) [EMAIL PROTECTED]:~$ mtr --report -c 10 www.google.com HOST: trantor Loss% Snt Last Avg Best Wrst StDev 1. router 0.0% 10 0.2 0.2 0.2 0.3 0.0 2. gamiel-dsl1.ls.zen.net.uk 0.0% 10 35.4 36.1 34.3 45.3 3.3 3. nietzsche-ge-0-0-2-204.ls.ze 10.0% 10 34.3 35.5 34.3 36.2 0.6 4. nozick-ae1-0.ls.zen.net.uk 0.0% 10 35.0 36.0 34.9 43.2 2.6 5. lorenz-so-0-1-0-0.te.zen.net 0.0% 10 43.5 44.6 41.5 58.2 5.4 6. 195.66.226.125 0.0% 10 42.0 42.3 41.3 46.3 1.5 7. 209.85.252.76 0.0% 10 42.9 42.6 40.8 48.5 2.2 8. 216.239.43.123 0.0% 10 97.0 57.6 52.6 97.0 13.9 9. 72.14.233.79 0.0% 10 52.6 53.0 52.4 53.9 0.5 10. 216.239.43.34 0.0% 10 52.0 58.3 52.0 64.8 4.8 11. nf-in-f99.google.com 0.0% 10 52.9 53.0 52.5 53.7 0.4 -- Bob Cox. Stoke Gifford, near Bristol, UK. Registered user #445000 with the Linux Counter - http://counter.li.org/
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