Hello, Thank you for contacting Juno.
Please be advised that this is an automated reply and no further response will be sent. The Juno Customer Support team is here to provide fast, easy and reliable ways for you to get answers to your questions regarding your Juno service. If you have an issue to resolve or a question to ask, weoffer several convenient support methods that allow you to get answers anytime, anywhere. You have your choice of our Web site, Live Email, or telephone support - choose the option that works best for you! Note: Please choose your support option based on the Juno software version you currently use. Web site Support ---------------- Juno Help Center: Visit our online technical support customer care knowledge base. Juno 6.0: http://www.juno.com/support Juno 5.0 and earlier versions: http://www.juno.com/techsupport My Account Section: If you are a Juno Platinum member, you can find answers to most of your Customer Service or Billing questions here. You will also be able to view your billing history, change your credit card information, and check your service level any time of the day. Visit http://account.juno.com Access Number Information ------------------------- Juno 6.0: http://my.juno.com/s/numbers Juno 5.0 and earlier versions: Write to [EMAIL PROTECTED] Password Information -------------------- If you have forgotten your password; Juno 6.0: http://my.juno.com/s/resetpassword Juno 5.0 and earlier versions: To obtain the password for your Juno account, write to [EMAIL PROTECTED] Live Email Assistance ---------------------- For personal email assistance from our support team, fill out a support request at the following link Juno 6.0: www.juno.com/support/pat/ Juno 5.0 and earlier versions: www.juno.com/techsupport/pat/ Telephone Technical Support --------------------------- If you prefer to speak to someone over the phone, you can get one-on-one, personal assistance by speaking to a Juno Technical Support professional, 24 hours a day, seven days a week. Note: A per-minute rate of $1.95 will apply. You must provide a valid credit card at the time of your call and all fees incurred will be charged to the card provided. You must be at least 18 years old or have a parent or guardian's permission to call. Juno 6.0: In the U.S.,call 866-491-5866 Juno 5.0 and earlier versions: In the U.S., call 866-491-5866 If you are in Canada, please visit the following link: http://www.juno.com/support/canadian-phone.html Report Spam ----------- To report spam, harassing, or otherwise offensive email from a Juno member, forward the message(s), including full headers, to [EMAIL PROTECTED] Other security & abuse related queries -------------------------------------- Send an email to [EMAIL PROTECTED], with a brief description of your query or problem. -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]
