I suggest the 'unsubscribe failed' email includes the url of the web form. Also maybe a note on the form and/or the email to explain the voluntary status of debian to drum it home yet again.
However, I'm not surprised this guy acted so childishly considering approx 300 emails/day for a week that he didn't want entering his inbox. Still, he just didn't seem to be able to help himself and his attitude wasn't gaining him friends... Lesson learned I think. Colin Ellis Solution City Ltd http://www.solution-city.com -----Original Message----- From: Hall Stevenson [mailto:[EMAIL PROTECTED] Sent: 28 March 2003 13:25 To: Debian User List Subject: Re: How should we handle people who can not unsubscribe? At 04:04 AM 3/28/2003 -0800, Osamu Aoki wrote: >Hi list, > >On Fri, Mar 28, 2003 at 01:51:36AM -0800, Paul Johnson wrote: > > Spam complaints are only valid when it's unsolicited commercial >... > > Help us help you by following through with your calls for help. > > Bitching and complaining loudly without trying anything expecting us > > to change something we can't even after it's been explained to you as > > such constitutes harassment in most jurisdictions. Watch yourself. > >Paul, you are right :-) > >But this kind of incidents are repeated so many times and I am sick. >It is waiste of time for the real subscribers. It would help if the listmaster was someone who actually *read* this list. Yes, I realize that there are instructions in every message that gets posted how to do it, BUT OBVIOUSLY PEOPLE DON'T READ IT !! Hall -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED] -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]
