> No-one, on any > list, is going to attempt to answer a question like: "I just bought > a CD and my computer won't read it. What's wrong?"
Um, I see that particular question on and off on different lists. So you better think again sir. > Tell me, [list], how would you phrase such a question so that it > could be solved with "step-by-step instructions" that don't elicit > the answer under discussion? As others have said, many problems do not have a step-by-step-solution. It simply does not exists. So forget about it and approach the problem differently than asking for step-by-step help. I'm not a total newbie, so I would also write what I have already attempted to do to get the darn thing to read the disc. I do see the point. If I'm simply totally non-technical (like my mother) I will have no clue about what could be wrong and my question would be without any extra flesh on it. But that doesn't mean that I won't get help. When I see this question asked on lists, I also see replies that ask for specific information and/or comes with suggestions about what to try for starters. If people really _want_ to be helped they will also go out of their way to work with the people that try to help them. Seldomly do I see that the problem does not get solved, although at times it takes a long time because the user is not as techy as those who help. But the point is that help is being given. So, sir, you are simply not right. Cheers :o) Johnny :o)
