If you look for "support" on the gnu site you are referred to mailing lists, but neither the gnu site nor this one features an easily findable list for newbies suffering from kernel/basic system mismatches.
So first, I would like to suggest that someone should rederrange one or both of these sites so that people looking for help can find either this list or a simpler one for us idiots, without first trying the wrong list in desperation. Forrest Curo San Diego