Karsten Self recommends "How to Report Bugs Effectively" by Simon Tatham at
http://www.chiark.greenend.org.uk/~sgtatham/bugs.html Tatham's not only right, he's a really good writer. Just to rub it in with soap & sandpaper, I add here that the Subject line for bug reports (isn't that what they are?) to this list should also be informative. On seeing Subject: Please help!!! I jump to the next post, feeling sure that Please Help's text will also be vague, incomplete, & undeserving. Likely I'm not alone in that. Actually most posts to this list do carry good Subject lines. But most isn't all.