hi ya
free support is good if...
- you know what you are looking for
- time is NOT an issue and can wait and poke around to find
the right answers
- cummulative community collective of collectables ( information )
- can interpret and understand the vast amount of data
in mailing lists and web sites and howtos
paid support is good if...
- you have a well defined support issue that is beyong the scope
of existing or in-house personal
- your company has the $$$ to pay for support that hopefully
resolves the problem in a hour or two or project based solutions
- you dont wantto deal with "what to type" to get it to work right
For Pablo's firewall issues...
- thing the best process is to hire a firewall consultant to build
their firewall and maintain it for them ???
- its debatable if ipchains or firewall-1 or other apps
and other mroe dedicated hardware are better for pablo'sneeds
- but "certification" is NOT the answer.... ( ducking from the potential
flames )
c ya
alvin
http://www.linux-1U.net
On Tue, 12 Dec 2000, Alexey Vyskubov wrote:
> Hello!
>
> > My question is if you would do any kind of support for us like
> > formation or someone to contac if we have problems etc..
>
> The best Linux support is the community one. Subscribe on mailing list devoted
> to the Linux distribution you choose and ask questions :)
>
