Ray Percival

3570 South 273 East • Salt Lake City, UT 84115 •801-743-6908

Objective

To locate a challenging systems administration position

Employment

Senior Help Desk analyst Years Employed (Ex: 1999-2000)

CDI Salt Lake City, Utah

Support and troubleshoot all aspects of TCP/IP networking in a mixed NT, NetWare, Unix network including security issues. Troubleshoot several NT based peer to peer networks using

3Com hubs. Support dial in access via Uunet and Citrix MetaFrame. Troubleshoot hardware

problems. Assist in troubleshooting problems having to do with networking infrastructure including Cisco routers and switches. Provide 2nd level support to other technicians.

Technical Support Supervisor Years Employed (Ex: 1998-1999)

Sisna Salt Lake City, Utah

Support and troubleshoot all aspects of connecting to the Internet. User and account administration. Support RADIUS based dial in accounts. Perform basic security analysis. Work with and troubleshoot Cisco routers. Support DSL and Linux users. Support internal employees on a NT network. Provide support to a team of 8 to 10 technicians.

Senior Weather Observer Years Employed (Ex: 1995 - 1998)

USAF Camp Page Korea

Training for PCs and networking for the unit. Troubleshooting of a Unix based weather network.

Education

BA Linguistics Years Attended (Ex: 1989-1994)

University of Utah Salt Lake City, Utah

Skills

• Run a Linux based home network with switching and a DSL connection using Cisco
• routers.
• Maintain a Samba server with several Win 32 clients.
• Extensive Perl programming and shell scripting experience.
• Extensive administration experience with Redhat and Debian.
• Run a Linux based firewall.
• Some Procmail and Sendmail administration experience
• Apache administration experience.
• A+, Network+, CNA, MCP
• Extensive TCP/IP knowledge and experience.
• Excellent security awareness.
• Administration experience with OpenBSD.
• Experience with Intel, Alpha, and Sun hardware.
• Know SNMP, LDAP, and SQL.
• Some XML and HTML experience.
• Work with several packet filtering routers and machines,
• Extensive host and network based security experience.
• Set up and maintain several bastion hosts for clients.
• Extensive cryptography experience with several packages
• Some C++ experience.