You purchased "RedHat 5.2" not "Linux 5.2" (Or perhaps it's labled
"RedHat Linux 5.2"). RedHat is just another one of the many distributions
of Linux (in the same way that Debian can be a distribution of Linux).
As for finding answers to your questions, you're probably best off asking
on a RedHat-specific list, or perhaps a generic Linux list (i.e. not a
list specific to a different Linux distribution). You may also want to
call RedHat, as they should provide you with tech support (30 days after
purchase, I think ??), as part of what you paid for when you purchased the
software.
On Mon, 5 Jul 1999, Juhani Ilves wrote:
> Looking for help for Backpack CDROM.
>
> I bought this LINUX 5.2 from Office Max and in the bottom of box says that:
>
> Technical support provided by RedHat Inc. under contract by MacMillan
> Digital Publishing USA.
> ISBN: 1-57595-199-1
>
> I was in MacMillans WEB page but it looks like they are only sale company
> as Office Max as well. So, they don't have any technical support service.
>
> Anyway, someone should know this problem.
>
> I have tryed with everything what I can read from books I bought and what
> is available in Internet, about installation of Linux.
>
> First, because I couldn't find method to install linux to my Laptop, INNOVA
> BOOK 475CDS. 100 MHz Pentium, 32 MB RAM, 4 GB HD, swabable Floppy and CDROM
> 4x (means, CDROM and Floppy drive are not available at same time, only one
> at the time). Installation program needs always floppy when CD is started.
>
> Second, I bought External CDROM 4X SONY, Model # CDU55E, Backpack station.
> Connected to the LPT1 port.
>
> When I run my installation program of the LINUX 5.2. Procedure is next:
>
> Welcome to Red Hat LINUX
> Register your purchase through our web site http//www.redhat.com
>
>
> steps: -PCMCIA NO
> -Local CDROM OK
> Insert your Red Hat CD into your CDdrive now
> OK
> cdrom type -Other CDROM OK
> Load mod -Backpack CDROM OK
> Mod Opt. -Autoprobe OK
>
> in this point I always get an error display:
> ERROR: I can't find the device anywhere on your system!
>
> Device is on my system and it works fine with MS-Windows
>
> I suppose that problem is the installation program. When it uses Autoprobe
> for find devices it comes back from the line checking too fast. Program
> does not have delay long enough, even it finds device it does not know it.
> Always when I push Autoprobe OK button, I can see the read lihgt in CDROM,
> first ~ 0.2 sec short read light, and then right after that ~ 4 sec long
> read light. But error appears already before first light.
>
>
> I had an other Bacpack CDROM with Mitsumi drive. It was found sometime but
> very seldom. (There was Mechanical error so I should shange that).
>
> With that drive I got little bit more far with a installation. Until it
> started looking for partition. The program did not regonize the PQ
> Partition Magic partition at all. Only old DOS FAT partition.
>
> Is there any posibility to start x-windows and all other those programs
> installation from CDROM without floppy if debian is running in root, or
> from Backpack CDROM
>
> So, is there any help available or is it better to forget LINUX and my Laptop?
>
> MOTTO: If you dont know you self, ask some else who knows!
>
> sincerely yours,
>
> Juhani Ilves
>
>
> --
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