>problems with these drives, and a few days later received a report >that it had fixed their problem as well. > >So not only do they provide any technical information I need >(whether documented or not), access to the technical people who know >how things really work, and hardware to test and validate with, but >they are also very responsive in dealing with the inevitable >problems that arise. I am quite confident that when a problem does >arise, they will dedicate the resources necessary to resolving it. >Furthermore, their Technical Support department will do their best >to help Linux users and will direct questions they can't handle to >me.
Carlos
