Ami Ganguli writes: > I'd like to see a standard for support questions that has people put > keywords in the subject line.
By the time they understand the standard they aren't newbies anymore. How about a form for them to fill out on the web page? Then post the filled out form to a list subscribed to by the volunteer oldies, who can filter the questions any way they wish. -- John Hasler This posting is in the public domain. [EMAIL PROTECTED] Do with it what you will. Dancing Horse Hill Make money from it if you can; I don't mind. Elmwood, Wisconsin Do not send email advertisements to this address. -- TO UNSUBSCRIBE FROM THIS MAILING LIST: e-mail the word "unsubscribe" to [EMAIL PROTECTED] . Trouble? e-mail to [EMAIL PROTECTED]