Hi All, I want to let you know how bad the service of the Debian/Linux Distributor is. I include a copy of our correspondence with I-Connect.
Bye, Sonja > 24-Jun-96 > Dear I-Connect, > > We would like to order a CD-ROM of the Debian/Linux 1.1 Distribution > for our laboratory at > > Hadassah Medical School, Dept. of Physiology, Jerusalem, Israel. > > Can you please inform aus about: > > - total price incl. shippment > - method of payment > - time to delivery > > Thank you very much in advance. > > Regards, > Markus Diesmann >>Hi Markus Diesmann; On 24-Jun-96 you wrote: >> >> - total price incl. shippment >> $25.00 % 0.85 + $10.00 = 31.25 - 1.25 = 30.00 >> - method of payment >> Money order, Visa, MC. >> - time to delivery >>Will ship in 24 hours from receipt of order. >> >> Thank you very much in advance. >> >>Al Lo Davar. >>Sincerely Yours, (Sent on 06/25/96, 05:27:11 by XF-Mail) >>Simon Shapiro i-Connect.Net, a Division of iConnect Corp. >>Director of Technology 13455 SW Allen Blvd., Suite 140 Beaverton OR 97008 >>[EMAIL PROTECTED] Voice: 503.677.2900, Emergency: 503.441.1681 > Jerusalem, 26.6.96 > > Dear I-Connect, > > hereby I order > 1 CD-ROM of Debian/Linux 1.1 > for total price incl. shippment (as you mentioned): > > $25.00 % 0.85 + $10.00 = 31.25 - 1.25 = 30.00$ > Please charge my Mastercard # XXX > expiring XXX > > Thanks in advance, Sonja > --------------------------------------------------------------------- > Dr. Sonja Gruen > Dept. of Physiology > Hebrew University > Hadassah Medical School > P.O.Box 12272 > Jersualem, 91120 > Tel: 00972-2-758384 > Fax: 00972-2-439736 > email: [EMAIL PROTECTED] > ---------------------------------------------------------------------- >>Shalom Sonja. >> >>Nishlah od hashavua. >> >>Sincerely Yours, (Sent on 06/26/96, 03:52:19 by XF-Mail) >> >>Simon Shapiro i-Connect.Net, a Division of iConnect Corp. >>Director of Technology 13455 SW Allen Blvd., Suite 140 Beaverton OR 97008 >>[EMAIL PROTECTED] Voice: 503.677.2900, Emergency: 503.441.1681 > 12-Jul-96 you wrote: > Hi Simon Sapiro, > > I ordered 3 weeks (!!!) ago one CD-ROM of Debian/Linux 1.1, > and you replied to ship it immediately. However, I wonder that it > takes that long. > Please, sent a note, when I should expect to get it. > > Bye, Sonja > > --------------------------------------------------------------------- > Dr. Sonja Gruen > Dept. of Physiology > Hebrew University > Hadassah Medical School > P.O.Box 12272 > Jersualem, 91120 > Tel: 00972-2-758384 > Fax: 00972-2-439736 > email: [EMAIL PROTECTED] > --------------------------------------------------------------------- >>Sorry for the delay. It all started with bad Linux kernel and then a huge >>backlog. We will process your order today or tomorrow. >>Thanx for your patience. >> >>Sincerely Yours, (Sent on 07/11/96, 12:06:34 by XF-Mail) >> >>Simon Shapiro i-Connect.Net, a Division of iConnect Corp. >>Director of Technology 14355 SW Allen Blvd., Suite 140 Beaverton OR 97008 >>[EMAIL PROTECTED] Voice: 503.677.2900, Emergency: 503.441.1681 > Jerusalem, 2nd of August, 1996 > Mr Simon Shapiro, > >it is unbeliveable, that you do not manage to send me the CD-ROMS >(Debian/Linux 1.1) I ordered 5 weeks ago. I even reminded you 2 weeks >ago, but nothing happened yet. It is very bad style of you, especially >if you see how well organized the (public domain) debian products are >distributed and discussed. >I will inform the debian user group about that. > >If I will not receive the CD within the next week, I will cancel my order. > > >Regards, Sonja Gruen
