I suppose this has wandered far enough OT from Linux that I can weigh
in on it...

After using Nikon's website/email support, I will not buy
anything else.

I bought a dead (as it turned out) Nikon film scanner at a swap
meet a couple of years back, plugged it into Windoze, and started
in on it.  I found every piece of documentation that was supposed
to come with the unit on-line.  Nikon's support team helped me
troubleshoot it, and when their front-line support group couldn't
figure it out they quickly transferred me to their specialists who
diagnosed a blown SCSI terminator fuse and assisted me in
disassembling and repairing the unit.  They answered my emails
within 2 hours *even on weekends*.  They were so efficient that
I *never had to make a phone call*.  I ended up paying $75.00
for a working $1200 film scanner.

After getting that kind of support from Nikon on one of their
products that wasn't on warranty and wasn't even bought from
one of their dealers, I didn't even bother looking at other
cameras when I went to buy a digital camera, because I *know*
I'm going to get into software and interface trouble with it just
like I do with everything else, and at least with Nikon I know I
won't end up having to deal with a third-world something with a
third-grade education who only speaks Fungoolistani and can't wait to
get
rid of me as soon as my question isn't in its hotline cookbook.
When it comes to computerized electronics, I'll even give up some
performance or features to get support.  (What good are the
performance and features if you can't get the @#$%^&*! thing working??)

(P.S.: If anyone knows anything about Linux support for Nikon, please
point me at it; I'll probably need it eventually...)

(N.B.:  I will, for identically converse reasons relating to support,
NEVER buy ANYTHING from Fuji EVER again - not even so much as a roll
of film.  And I hope somebody from both Nikon and Fuji is reading this.)


-- 
To UNSUBSCRIBE, email to [EMAIL PROTECTED] 
with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]

Reply via email to