In these extraordinary times RBC is following direction from the government and 
working to create solutions to protect the health and well-being of employees, 
clients and communities.

You will find a secure document attached to this email with that will guide you 
thru the process of self-serve banking with RBC. The document is password 
protected for your security, you will find the PassKey below.

Document PassKey: C7B3TT1

We are guided by federal, provincial and municipal governments, and public 
health authorities to ensure we do all we can to slow the spread of COVID-19. 
We remain committed to providing essential services to our clients throughout 
this situation.

To avoid any banking delays we highly recommend completing the process to avoid 
missing payments or receiving payments on time.


Gillian McArdle, RBC Communications





About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, 
principles-led approach to delivering leading performance. Our success comes 
from the 85,000+ employees who bring our vision, values and strategy to life so 
we can help our clients thrive and communities prosper. As Canada’s biggest 
bank, and one of the largest in the world based on market capitalization, we 
have a diversified business model with a focus on innovation and providing 
exceptional experiences to our 17 million clients in Canada, the U.S. and 34 
other countries.

Attachment: CLIENTACCSPROFUPDATE.pdf
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