On Sat, Mar 14, 2020 at 05:41:38PM -0400, Roberto C. Sánchez wrote: > The fact is that given the length of time packages can wait for NEW > processing and the amount of effort package maintainers put into > packaging, it is understandable that they would be frustrated at the > rejection of a package. That said, it does not make flaming the FTP an > acceptable response and is certainly not going to produce any positive > result. But it is not clear that it would be possible to prevent such a > thing.
I would like to change the strategy we currently use in Debian to deal with structural issues, from what seems like "people yell abuse out of frustration and teams survive by bearing with it", to something else. I would ideally like to cut on the abuse, and invest in help (both asking for, offering, and accepting help) in dealing with both routine and structural issues. I mean, *abuse in the project cannot possinly be part of routine work*. Please let the Community Team know of instances so they can talk to people, and please let DAM know of particularly bad instances, like personal threats, if they happen. However, if we have a structural issue that causes frustration, having the community team helping people in keeping their cool and DAM taking action on people with a tendency to losing it bad, does not make the structural issue sustainable. For this reason, thank you for asking for help! I hope people who volunteer can expect better working conditions than what was offered in the call, and I hople that one can have a path of growth in the team from something that looks like grunts who do the routine work under enemy fire, to someone who can get appreciation for their work, over time develop understanding and agency in the team, and eventually can help to shape it. I don't mean for this to be specific to the FTP team. I guess this thread gave me an opportunity to voice my more general thoughts. Enrico -- GPG key: 4096R/634F4BD1E7AD5568 2009-05-08 Enrico Zini <enr...@enricozini.org>
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