On Thu, 2006-29-06 at 11:30 +0100, Ian Jackson wrote: > I think that the difficulty of submitting a Debian bug report via the > BTS (which is after all a fairly minor challenge to anyone who can > read and understand documentation) provides a very useful barrier > against poor-quality bug reports.
It does not seem to be the best strategy for software quality to ignore the existence of bugs just because the reporting user didn't know the exact cha-cha-cha steps for making a perfect report. The occasional false report is a brief annoyance for the developer; an unreported bug is a problem for hundreds or thousands of users. When users bother to report bugs, it shows respect, loyalty and commitment to our project and our software. They think it's worth going through the trouble of filing a bug report rather than throwing our software away and using a proprietary or Free alternative. Debian has a huge pool of such loyal and responsive users. Squandering that resource is a bad idea. ~Evan -- Evan Prodromou <[EMAIL PROTECTED]> The Debian Project (http://www.debian.org/) -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]
