On Sat, Nov 10, 2001 at 07:43:57PM +0100, Alexander List wrote:
> If we don't stop answering user's requests/complaints in such an
> unfriendly manner, we will always have the image that Debian is a clumsy
> hackers-only distribution and not for the average user.
>
> Even if his claim that kernel 2.4 is so very necessary is wrong, there's
> probably more polite ways to express that.
>
> Professional PR is not difficult, but it is very difficult to get rid of a
> bad image!
Agreed.
Don't flame a user, no matter how clueless you feel they are, it won't help.
--
2. That which causes joy or happiness.
