On Sun 16 May 2021 at 01:19:31 +0200, RIK wrote: > Hello to those who will read this email, > > I bought an HP scanjet pro 2500 f1 scanner, but unfortunately with mint > 20.1, the scanner is not seen by the OS. I tried all the ways, then I > read that this scanner is not detected by the OS. in trying all the > ways, following the notes of a site step by step, I generated a file > that I attach to the email. in the end it is clearly seen that there are > 16 errors, of which many packages are damaged, and they prevent me from > updating and / or installing them, which also happens in mint 20.1 live > ISO !!can i get an answer about the possible installation of this scanner ?? > > I don't know which saint to turn to .... > > my working condition mint 20.1 hplip 3.20.11 > > thanks in advance, best regards. > > riccardo
Riccardo, you really should be asking this question at https://forums.linuxmint.com/viewforum.php?f=51 However, I will give it one shot, and one shot only. Please provide the output from lsusb -v | grep -A 3 bInterfaceClass.*7 Regards, Brian.