Your message dated Mon, 5 Apr 2021 17:44:32 +0100 with message-id <05042021171229.9a364fafa...@desktop.copernicus.org.uk> and subject line Re: Bug#986351: hplip: Printing Places All Jobs On Hold has caused the Debian Bug report #986351, regarding hplip: Printing Places All Jobs On Hold to be marked as done.
This means that you claim that the problem has been dealt with. If this is not the case it is now your responsibility to reopen the Bug report if necessary, and/or fix the problem forthwith. (NB: If you are a system administrator and have no idea what this message is talking about, this may indicate a serious mail system misconfiguration somewhere. Please contact ow...@bugs.debian.org immediately.) -- 986351: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=986351 Debian Bug Tracking System Contact ow...@bugs.debian.org with problems
--- Begin Message ---Package: hplip Version: 3.18.12+dfsg0-2 Severity: grave Tags: upstream Justification: renders package unusable Dear Maintainer, *** Reporter, please consider answering these questions, where appropriate *** * What led up to the situation? Unknown * What exactly did you do (or not do) that was effective (or ineffective)? Reboot, reinstall printer, reinstall hplip, reinstall cups * What was the outcome of this action? Nothing * What outcome did you expect instead? *** End of the template - remove these template lines *** -- Package-specific info: Saving output in log file: /home/jolly/hp-check.log HP Linux Imaging and Printing System (ver. 3.18.12) Dependency/Version Check Utility ver. 15.1 Copyright (c) 2001-15 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Note: hp-check can be run in three modes: 1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP. 2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run. 3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies). Check types: a. EXTERNALDEP - External Dependencies b. GENERALDEP - General Dependencies (required both at compile and run time) c. COMPILEDEP - Compile time Dependencies d. [All are run-time checks] PYEXT SCANCONF QUEUES PERMISSION Status Types: OK MISSING - Missing Dependency or Permission or Plug-in INCOMPAT - Incompatible dependency-version or Plugin-version Gtk-Message: 21:15:47.063: Failed to load module "atk-bridge" Traceback (most recent call last): File "/usr/share/hplip/base/utils.py", line 265, in walkFiles names = os.listdir(root) FileNotFoundError: [Errno 2] No such file or directory: '/etc/PolicyKit' During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/share/hplip/base/utils.py", line 267, in walkFiles raise StopIteration StopIteration The above exception was the direct cause of the following exception: Traceback (most recent call last): File "/usr/bin/hp-check", line 861, in <module> dep.core.init() File "/usr/share/hplip/installer/core_install.py", line 527, in init self.check_dependencies(callback) File "/usr/share/hplip/installer/core_install.py", line 620, in check_dependencies self.have_dependencies[d] = self.dependencies[d][3]() File "/usr/share/hplip/installer/core_install.py", line 1241, in check_policykit if check_file('PolicyKit.conf', "/etc/PolicyKit") and check_file('org.gnome.PolicyKit.AuthorizationManager.service', "/usr/share/dbus-1/services"): File "/usr/share/hplip/installer/dcheck.py", line 107, in check_file for w in utils.walkFiles(dir, recurse=True, abs_paths=True, return_folders=False, pattern=f): RuntimeError: generator raised StopIteration -- System Information: Debian Release: 10.9 APT prefers stable APT policy: (700, 'stable'), (500, 'stable-updates') Architecture: amd64 (x86_64) Kernel: Linux 4.19.0-16-amd64 (SMP w/4 CPU cores) Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8), LANGUAGE=en_US.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /usr/bin/dash Init: systemd (via /run/systemd/system) LSM: AppArmor: enabled Versions of packages hplip depends on: ii adduser 3.118 ii cups 2.2.10-6+deb10u4 ii hplip-data 3.18.12+dfsg0-2 ii libc6 2.28-10 ii libcups2 2.2.10-6+deb10u4 ii libdbus-1-3 1.12.20-0+deb10u1 ii libhpmud0 3.18.12+dfsg0-2 ii libpython3.7 3.7.3-2+deb10u3 ii libsane 1.0.27-3.2 ii libsane-hpaio 3.18.12+dfsg0-2 ii libsnmp30 5.7.3+dfsg-5+deb10u2 ii libusb-1.0-0 2:1.0.22-2 ii lsb-base 10.2019051400 ii printer-driver-hpcups 3.18.12+dfsg0-2 ii python3 3.7.3-1 ii python3-dbus 1.2.8-3 ii python3-gi 3.30.4-1 ii python3-pexpect 4.6.0-1 ii python3-pil 5.4.1-2+deb10u2 ii python3-reportlab 3.5.13-1+deb10u1 ii wget 1.20.1-1.1 ii xz-utils 5.2.4-1 Versions of packages hplip recommends: ii avahi-daemon 0.7-4+deb10u1 ii policykit-1 0.105-25 ii printer-driver-postscript-hp 3.18.12+dfsg0-2 ii sane-utils 1.0.27-3.2 Versions of packages hplip suggests: ii hplip-doc 3.18.12+dfsg0-2 pn hplip-gui <none> ii python3-notify2 0.3-3 ii system-config-printer 1.5.11-4 -- no debconf informationThis issue happens often. The system is Debian 10, with Xfce 4.12 and an HP Photosmart C3100 Series All-in-One printer running on USB connection. All updates have been applied as notified by the OS system. In trying to install it: hplip is already the newest version (3.18.12+dfsg0-2). cups runs fine, but it cannot release the files, even when attempting to do so directly. sudo hp-check -b Saving output in log file: /home/jolly/hp-check.log HP Linux Imaging and Printing System (ver. 3.18.12) Dependency/Version Check Utility ver. 15.1 Copyright (c) 2001-15 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Note: hp-check can be run in three modes: 1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP. 2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run. 3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies). Check types: a. EXTERNALDEP - External Dependencies b. GENERALDEP - General Dependencies (required both at compile and run time) c. COMPILEDEP - Compile time Dependencies d. [All are run-time checks] PYEXT SCANCONF QUEUES PERMISSION Status Types: OK MISSING - Missing Dependency or Permission or Plug-in INCOMPAT - Incompatible dependency-version or Plugin-version \Traceback (most recent call last): File "/usr/share/hplip/base/utils.py", line 265, in walkFiles names = os.listdir(root) FileNotFoundError: [Errno 2] No such file or directory: '/etc/PolicyKit' During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/share/hplip/base/utils.py", line 267, in walkFiles raise StopIteration StopIteration The above exception was the direct cause of the following exception: Traceback (most recent call last): File "/usr/bin/hp-check", line 861, in <module> dep.core.init() File "/usr/share/hplip/installer/core_install.py", line 527, in init self.check_dependencies(callback) File "/usr/share/hplip/installer/core_install.py", line 620, in check_dependencies self.have_dependencies[d] = self.dependencies[d][3]() File "/usr/share/hplip/installer/core_install.py", line 1241, in check_policykit if check_file('PolicyKit.conf', "/etc/PolicyKit") and check_file('org.gnome.PolicyKit.AuthorizationManager.service', "/usr/share/dbus-1/services"): File "/usr/share/hplip/installer/dcheck.py", line 107, in check_file for w in utils.walkFiles(dir, recurse=True, abs_paths=True, return_folders=False, pattern=f): RuntimeError: generator raised StopIteration sudo hp-doctor error: cupsext not present in the system. Please re-install HPLIP.
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--- Begin Message ---On Mon 05 Apr 2021 at 11:10:19 -0400, slow_sp...@att.net wrote: > The command completed: > > sudo lpadmin -p PRINTQ -v > "usb://HP/Photosmart%20C3100%20series?serial=CN668B721G04KV&interface=1" -E > -m "drv:///hpcups.drv/hp-photosmart_c3100_series.ppd" > > Then the print command completed: > > lp -d PRINTQ /etc/nsswitch.conf > request id is PRINTQ-544 (1 file(s)) > > But then paper was pulled and the printing stopped and the power button > light is flashing. (No error light.) > > > Tried again, and this time it worked fine. > > What does this tell you? It tells us that a print job was successfully carried out using this fundamentally set up print queue. It indicates that the printing system is OK. HPLIP essentially uses the same lpadmin command. You may, of course, test futher with other files. I am inclined to close this report on the basis that the job was processed correctly. Thank you for your co-operation. Brian.
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