On Jan 12, 2007, at 5:44 AM, Eugen Dedu wrote:
I agree with you, Eric. I find sad that people cannot speak
without using "negative" words, such as those below. When a
"client" has a problem, even if its his fault, why not SIMPLY
trying to understand where is the error?
Even more: if a person uses inflammatory words, TRY YOURSELF to
reply nicely and ABSTAIN to raise the tone!! You win not when you
are right, but when the problem is solved.
Just to put things into perspective, though, if you think the guys on
THIS list are thin-skinned, try one of the business-oriented lists!
I have got bumped for the MILDEST criticism!
Dan Killoran
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