On Wed, 11 Jul 2001, Brendan J Simon wrote: > Thanks Paul. I hadn't installed the PSM. I have now installed it but > unfortunately it still doesn't work. I just get a sreen saying please > wait while downloading your account information.
I can't say for sure, but this is probably caused by a faulty TLS implementation on your bank's server. This is covered in the "Known Problems" section of the Mozilla release notes; generally a good first place to look when you have problems. TLS is the successor to SSL. Mozilla 0.9.1 is the first version to use TLS, and it has problems with some non-compliant servers. There are patches available to most servers. See these bugs for details: http://bugzilla.mozilla.org/show_bug.cgi?id=54031 http://bugzilla.mozilla.org/show_bug.cgi?id=59321 For now, Mozilla users can disable TLS and/or SSL 3.0 in the Security/SSL section of the Preferences dialog.