Is there policy manual material on when to get the upstream maintainer
involved in a problem? If not, we need to insert some.
In general, you should _not_ bother the upstream maintainer until you
have determined that there is a bug in their program. Specificaly:
* Debian handles it own user support. We do not pass user correspondence
on to the upstream maintainer before we know what is wrong.
* We diagnose programs by ourselves. We do not ask the upstream maintainer
to do the work of the package maintainer.
* Before we pass on a bug, we make darned sure it's not our problem.
This is especially important in the case of porting packages to libc 6,
where the package may not be at fault, and libc 6 or the way we are
building the package is where the problem lies.
If you find that you don't understand a package well enough to diagnose
it, it's probably a good idea for you to swap that package for another,
with a maintainer who can handle it better.
Thanks
Bruce
--
Can you get your operating system fixed when you need it?
Linux - the supportable operating system. http://www.debian.org/support.html
Bruce Perens K6BP [EMAIL PROTECTED] NEW PHONE NUMBER: 510-620-3502
