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[De-escalating Potentially Violent Situations™ Live Webinar](http://int.ctri-intl.com/link.php?M=100411&N=88&L=112&F=T 2 from 1pm - 2pm (CST) For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This webinar will focus on how to de-escalate potentially violent situations through assertiveness and interpersonal communication. Participants will gain a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies designed to defuse potentially violent situations. Unable to attend? Purchase our [pre-recorded webinar](http://int.ctri-intl.com/link.php?M=100411&N=88&L=58&F=T) on the topic. [De-escalating Potentially Violent Situations™ E-Manual](http://int.ctri-intl.com/link.php?M=100411&N=88&L=173&F=T informative and easy to follow manuals contain 35 to 70 pages of practical and helpful material. Available in PDF. [Workplace Violence Assessment Tool](http://int.ctri-intl.com/link.php?M=100411&N=88&L=117&F=T Assessment Tools help leaders and organizations have thoughtful and proactive discussions related to a variety of topics and issues. The Workplace Violence Assessment tool is designed to generate engaging and proactive discussions within organizations about violence prevention. Employees and managers fill out the assessment questions on their own; then the leader facilitates a discussion which considers any significant and common issues. Through this process organizations can develop possible solutions to these issues. [*New: Member Plan - Gain Exclusive Access to Webinars & ResourcesLearn more!](http://int.ctri-intl.com/link.php?M=100411&N=88&L=118&F=T more information, please visit our website: [www.ctrinstitute.com](http://int.ctri-intl.com/link.php?M=100411&N=88&L=119&F=T WEBINAR - Each month CTRI offers a complimentary webinar.[View this month's free webinar.](http://int.ctri-intl.com/link.php?M=100411&N=88&L=174&F=T HoganPublic Workshop Coordinator, CTRI Inc.Toll Free: 877.353.3205[delayneho...@ctrinstitute.com](mailto:delayneho...@ctrinstitute.com)Please [confirm](http://int.ctri-intl.com/link.php?M=100411&N=88&L=86&F=T your continued interest in receiving our newsletters.[Unsubscribe](http://int.ctri-intl.com/link.php?M=100411&N=88&L=69&F=T) if you no longer wish to receive our newsletters.
