Control: severity 1087546 normal
Control: tags 1087546 +moreinfo

Hello Alexander,

On 15/11/2024 07:47, Alexander Fagan wrote:
AT/PS/2 integrated laptop keyboard not working (not taking input). Laptop is a 
MSI Bravo 15 B7EDP running latest firmware available. Kernel throwing error. 
Works fine in grub menu, windows 11 and opensuse-tumbleweed (which doesn't have 
associated kernel error). Hopefully this tool includes a DMESG output or 
something equivalent because im not sure how to post the manual output of dmesg 
into this program. I'll check this email daily until the issue is addressed or 
resolved. Input with an external wireless USB keyboard works fine.

I have a few questions to get started with a possible diagnosis:
* Which image did you use? Could you post the URL where you downloaded it from?
* Kernel throwing error -> could you post the error message that is shown?
* Works fine in grub menu -> does the integrated laptop keyboard work here?

With kind regards,
Roland Clobus

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