On Aug 21, 2006, at 6:29 AM, Stuart Prescott wrote:
Hi all,
I have just bought a new power supply for my HP nx7010 laptop (the
old one
seems to have a broken wire on the low voltage side meaning it
sometimes
doesn't actually deliver power... bad).
Unfortunately, the new power supply doesn't seem to work properly
with the
nx7010.
The laptop detects that it has been plugged in to a power supply
(LEDs change
as usual on the front of the case) and the battery will charge up.
However,
the built-in network card in the laptop (which uses the 8139cp driver)
doesn't work properly when connected to this new power supply. With
the new
power supply attached, I consistently have a 15-20% packet loss
(making the
network unusable); on battery or on my old power supply, I have 0%
packet
loss.
The problem is persistent across reboots and there is absolutely
nothing
appearing in dmesg or any of the other logs to help me work out
what is going
on. I can make the problem go away just by unplugging the new power
supply
either from the laptop or the wall socket, but that's not really an
option. I
don't know whether the ipw2100-based wireless network is also
similarly
affected as I don't have a wireless network where I am at the moment.
Has anyone ever heard of anything so strange? Any clues for a work-
around?
It sounds like :
a) Your new power supply has a grounding problem, or a noise problem,
thus introducing noise onto the Ethernet via the internal power bus.
b) More likely - your old supply caused damage to the internal power
filters and/or voltage regulators in your laptop and thus the
Ethernet chipset is seeing dirty power when connected to your new
supply.
Or a combination of the two, or something similar. Additionally some
switching supplies throw a lot of RF noise, if your Cat 5 cabling is
acting as an antenna at those frequencies, you could be "struggling
through the noise" being created by the new supply.
I'd start with the simplest solution -- return the new supply and get
a new one. After that, it gets a lot more difficult to do much. If
you can find one of those Cat 5 cables with big round torroids built
into each end (Cisco SoHo cheap routers used to ship with them, for
example) you might try one of those to see if the noise clears up or
gets markedly better. If not then the expensive fix (having a
qualified service tech look into the guts of the laptop) awaits,
probably.
If you still have the old supply and you find the *right* service
tech who's actually had more than five minutes of electronics
training, and isn't just a part-swap monkey, they might be able to
figure out what damage would be most likely if the manufacturer
actually gives them any schematics to work from... probably not
nowadays... everything is "throw-away" or "field-replaceable
units"... it's not cost-effective to troubleshoot to the component
level anywhere but a bulk board repair shop anymore.
--
Nate Duehr
[EMAIL PROTECTED]
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