At 08:21 AM 2/20/2001 -0500, Adam C Powell IV wrote:
>Christopher Wolf wrote:
>
> > Free
> > software is usually not as easy to use because no one has the time to work
> > out all the bugs like a dedicated company might (don't even bring up MS;
> > they don't write software, they market software), or everyone is taking it
> > in their own direction and giving it feature creep, which eventually
> > strangles the project.
>
>I'm sorry, but as a Debian maintainer I find this statement *offensive*.
Welcome to life. I find many of the things my users say are dumb or
offensive. Chalk it up to my stupidity, and you'll feel a lot better.
>We spend MONTHS in testing cyclles trying every possible configuration to
>ensure a
>perfect upgrade for all users, and NOTHING is released unless ALL of the
>RC bugs
>in ALL critical packages are eliminated on ALL platforms. If a less important
>package has an RC bug, it gets booted. Period.
You're talking about single releases, which Debian does very well. But I'm
talking generally about the lifetime of a free product, not necessarily
Linux, in responding to a statement that free software is better. Debian
does not write (all of) Linux. Linux is bloating, modules just move that
bloat from memory to disk. You're going to be spending more and more time
in validation. What happens when the time to validate exceeds the time
between releases, especially considering the variety and history that you
mention maintaining (below)? There's always more and more hardware being
created which needs more and more custom patches to support it. And while
the individual Debian releases are easy to upgrade, the individual pieces
of the product itself are getting harder to install and configure, not
easier, because of the variety of minor differences.
>The quality is so high that people can upgrade from bo to potato in a single
>step, without rebooting, and it just works. Packages are made available to
>maintain kernel 2.0 compatibility years after its release, because there are
>some users who still need that kernel. We are the ONLY distribution to
>release
>for legacy processors like m68k and (likely for woody) hppa and mips,
>extending
>the supported lifetime of such machines indefinitely, and the ONLY
>distribution
>that runs on light low-power ARM chips. Try that with Microsoft or Sun or IBM
>or SGI or Q or ... Get the point?
Yes. Debian is one of the better companies. Obviously, or I wouldn't be
running Debian releases. But when we wave a purchase contract in Sun's
face, they're at our door today, fixing the problem, because if they're not
we'll go to someone else. There is no-one at Debian or "Linux" who will do
that. If we can't use the new hardware, who cares how much the OS
cost. And a company such as Sun will not spend all their time pointing
finger at others when their product is about to be lost. I don't care if a
well-known manufacturer is stretching the truth about their Linux
compatability; who's there to stop them under a free software situation?
>Of course, this slows down the incorporation of new features (like how
>GNOME 1.2
>didn't get into potato). But contrary to your statement, this means the focus
>is on quality and NOT feature creep. We can ONLY do this because the software
>is free, as in speech, so we can fix our own bugs and add our own usability
>features (see below).
The fact is, GNOME 1.2 will get in eventually. While the _focus_ may be
quality, the product _will_ get all the features added to it. If you leave
out all the neat features forever, people will go to other releases eventually.
>I understand your frustration with some projects, but to make such a blanket
>statement on a Debian list is demeaning to the hundreds of volunteer
>maintainers
>and hundreds (thousands?) of other volunteer testers who work very hard to
>bring
>together the highest-quality distribution possible. If you have a specific
>complaint, make it, and file a bug report. But don't just dump on quality
>when
>you can't get anything like what we have in the proprietary world.
Just because I said it on a Debian list doesn't mean I was speaking
specifically of Debian, especially since I wasn't. If I say here I can
look up and see blue sky will you correct me that your ceilings are beige?
And hiding behind a "proprietary" hardware shield won't actually solve
anything. This however, is also not Debian's problem.
>Usability is another matter. Volunteers will generally make things more
>usable
>for themselves. So we have the best package management system anywhere in the
>industry (dpkg/apt), with unrivaled ease of configuration (debconf), and
>centralized application menu management which puts its menus in all of the
>window managers and desktop environments (menu), and documentation
>registration
>which links all docs from /usr/share/doc/HTML/index.html (doc-base), and
>indexes
>it as well (dhelp/glimpse). One or two of these usability features are
>available elsewhere (like Windows' documentation system and single Start
>menu),
>but the combination is unique to Debian.
Bravo. Thank you very much for going farther than anyone else with these
new, very useful, and additional features.
>However, drivers are a problem when vendors refuse to release specs (so file a
>bug report and mailbomb the vendor), and since people only have to install it
>once, the time they're willing to put into the installation process is
>relatively small. So the usability of those parts of the distribution lag the
>rest by quite a bit. The new installer doesn't look like it will be ready in
>time for woody, so this condition wil persist for at least another year. But
>the installation problem is easy to solve: get an old Corel CD and upgrade to
>potato over the net (took me about 15 hours over a 56K modem, but it all
>worked), or get a Progeny beta, or go to http://www.odslinux.com/ and
>custom-configure your own easy-install CD, or get hardware with Debian
>pre-installed- which solves the driver problem too!
...solve the driver problem only until you need a new piece of hardware. I
may have missed it, but I don't believe you're implying that hardware never
changes in a system.
> > Either that or the primary author graduates or
> > finally gets a date.
Whoops. Typo there. date should have been mate, as in, "something to
significantly occupy their time other than code". And for those of you
watching for it, don't think for a moment that I would have used a
masculine pronoun there.
>I graduated nine years ago and have been happily married for the last four,
>thank you very much.
Congratulations, I believe you've beat the divorce odds.
>There have been helpful constructive criticisms in this thread, but yours was
>not one of them.
I'm a middle of the road user. I can hack the kernel and believe Linux can
make a difference, but I also have better things to do. Until you get me
using Linux on all my computers, you won't get all the rest of the world;
you certainly won't get most of the people I know, who are in my family or
who I work with in the software world -- they simply have better things to
do with their time and most will spend $50 to make all the Linux issues go
away with Windows, as much as many of them dislike it. Accept it or ignore
it, but its there.
Remember, customer satisfaction is determined by the customer. You can
tell me I'm wrong as much as you want.
-W
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