Control: tag -1 moreinfo

Hi,

Sorry that we've not responded to your bug report for a while.

I'm mostly interested in investigating the first I/O errors on the NVMe
drives.  I think that later problems, like with the network, are only
symptoms of the OS being unable to write to the disk.

Are you still seeing this type of I/O error?

I'm trying to understand which information comes from which computers. 
Firstly there is "the computer on the shop I have (the one that create
the report, install on 2025-01-09)".  In that report I can see:

motherboard:  Gigabyte A520M DS3H V2
CPU:          AMD Ryzen 3000/4000 series
NVMe drive 0: Kingston Technology Company, Inc. NV1 NVMe SSD [SM2263XT] 
(DRAM-less)
NVMe drive 1: KIOXIA Corporation NVMe SSD Controller BG5 (DRAM-less)

The crash log shows:

motherboard:  ASUS PRIME X570-PRO
CPU:          AMD Ryzen 9 3900X
NVME drive 0: KIOXIA, unknown model

Is that from "the computer I have at home: (I install it 2026-11-21)"?

Please check whether the drives showing errors have the latest firmware
revision.  You can read the current revision from
/sys/class/nvme/nvme0/firmware_rev or /sys/class/nvme/nvme1/firmware_rev
(depending on the device name).  It looks like both those drives have
KIOXIA controllers, and firmware updates for KIOXIA drives are available
at <https://europe.kioxia.com/es-es/personal/support/download/ssd.html>.
If the drives were sold by another manufacturer you'll have to look at
that manufacturer's web site.

Ben.

-- 
Ben Hutchings
I say we take off; nuke the site from orbit.
It's the only way to be sure.

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