Your message dated Sun, 23 May 2021 20:46:08 +0200
with message-id <E1lkt6v-0006GG-Uf@hullmann.westfalen.local>
and subject line Closing this bug
has caused the Debian Bug report #852038,
regarding linux-image-3.16.0-4-amd64: Many "Unhandled sense code" errors when
using a certain model of USB hard drives.
to be marked as done.
This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.
(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact ow...@bugs.debian.org
immediately.)
--
852038: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=852038
Debian Bug Tracking System
Contact ow...@bugs.debian.org with problems
--- Begin Message ---
Package: src:linux
Version: 3.16.39-1
Severity: important
Dear Maintainer,
After upgrading to this new kernel, I immediately noticed hard drive errors in
dmesg:
[Wed Jan 18 21:14:20 2017] sd 5:0:0:0: [sdc] Unhandled sense code
[Wed Jan 18 21:14:20 2017] sd 5:0:0:0: [sdc]
[Wed Jan 18 21:14:20 2017] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[Wed Jan 18 21:14:20 2017] sd 5:0:0:0: [sdc]
[Wed Jan 18 21:14:20 2017] Sense Key : Hardware Error [current] [descriptor]
[Wed Jan 18 21:14:20 2017] Descriptor sense data with sense descriptors (in
hex):
[Wed Jan 18 21:14:20 2017] 72 04 00 00 00 00 00 0e 09 0c 00 00 00 81 00
00
[Wed Jan 18 21:14:20 2017] 00 00 00 00 40 50
[Wed Jan 18 21:14:20 2017] sd 5:0:0:0: [sdc]
[Wed Jan 18 21:14:20 2017] Add. Sense: No additional sense information
[Wed Jan 18 21:14:20 2017] sd 5:0:0:0: [sdc] CDB:
[Wed Jan 18 21:14:20 2017] ATA command pass through(12)/Blank: a1 06 20 00 00
00 00 00 00 e5 00 00
[Wed Jan 18 21:14:20 2017] sd 5:0:0:0: [sdc] Unhandled sense code
[Wed Jan 18 21:14:20 2017] sd 5:0:0:0: [sdc]
[Wed Jan 18 21:14:20 2017] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[Wed Jan 18 21:14:20 2017] sd 5:0:0:0: [sdc]
[Wed Jan 18 21:14:20 2017] Sense Key : Hardware Error [current] [descriptor]
[Wed Jan 18 21:14:20 2017] Descriptor sense data with sense descriptors (in
hex):
[Wed Jan 18 21:14:20 2017] 72 04 00 00 00 00 00 0e 09 0c 00 00 00 00 00
00
[Wed Jan 18 21:14:20 2017] 00 4f 00 c2 40 50
[Wed Jan 18 21:14:20 2017] sd 5:0:0:0: [sdc]
[Wed Jan 18 21:14:20 2017] Add. Sense: No additional sense information
[Wed Jan 18 21:14:20 2017] sd 5:0:0:0: [sdc] CDB:
[Wed Jan 18 21:14:20 2017] ATA command pass through(12)/Blank: a1 06 20 da 00
00 4f c2 00 b0 00 00
[Wed Jan 18 21:24:20 2017] sd 5:0:0:0: [sdc] Unhandled sense code
[Wed Jan 18 21:24:20 2017] sd 5:0:0:0: [sdc]
[Wed Jan 18 21:24:20 2017] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[Wed Jan 18 21:24:20 2017] sd 5:0:0:0: [sdc]
[Wed Jan 18 21:24:20 2017] Sense Key : Hardware Error [current] [descriptor]
[Wed Jan 18 21:24:20 2017] Descriptor sense data with sense descriptors (in
hex):
[Wed Jan 18 21:24:20 2017] 72 04 00 00 00 00 00 0e 09 0c 00 00 00 ff 00
00
[Wed Jan 18 21:24:20 2017] 00 00 00 00 40 50
[Wed Jan 18 21:24:20 2017] sd 5:0:0:0: [sdc]
[Wed Jan 18 21:24:20 2017] Add. Sense: No additional sense information
[Wed Jan 18 21:24:20 2017] sd 5:0:0:0: [sdc] CDB:
[Wed Jan 18 21:24:20 2017] ATA command pass through(12)/Blank: a1 06 20 00 00
00 00 00 00 e5 00 00
I thought my hard drive was dying so I immediately bought a new one and
replaced it. When I restored my backup to the new drive, I noticed the same
errors happening on the backup drive, which happens to be the same model as the
drive I replaced. I thought there was no way that both of these drives failed
at the exact same time, since the backup drive is only spun up once a week.
The new drive is a different model and doesn't report any errors. I plugged the
replaced drive into a different machine and booted knoppix which was running
kernel 3.9.6 and didn't see any of the errors I saw before after reading a
bunch of the drive and copying 14G.
When troubleshooting I was able to find this Fedora bug report that seems
relevant: https://bugzilla.redhat.com/show_bug.cgi?id=1351305
My errors would show up more or less constantly. From my troubleshooting, I've
confirmed that:
My computer and USB bus is functioning normally (the new USB drive doesn't
generate errors)
Neither hard drive is bad like I originally believed (no problem using the
drive in another computer)
The last thing I did before this problem started happening was to upgrade my
system to the new minor version of Debian stable.
The hard drives in question are this one:
https://www.newegg.com/Product/Product.aspx?Item=N82E16822152425 "SAMSUNG D3
Station 5TB USB 3.0 3.5" Desktop External Hard Drive STSHX-D501TDB Black"
Please let me know what I can do to help get this bug resolved. I fear that if
I continue to use these drives I won't be able to catch real hardware failures
and that performances may be impacted by this. Thanks!
-- Package-specific info:
** Version:
Linux version 3.16.0-4-amd64 (debian-kernel@lists.debian.org) (gcc version
4.8.4 (Debian 4.8.4-1) ) #1 SMP Debian 3.16.39-1 (2016-12-30)
** Command line:
BOOT_IMAGE=/boot/vmlinuz-3.16.0-4-amd64
root=UUID=82a98e66-8095-404e-aaf6-e1967e04cd90 ro quiet
** Not tainted
** Kernel log:
[28423.237100] perf interrupt took too long (2528 > 2500), lowering
kernel.perf_event_max_sample_rate to 50000
** Model information
sys_vendor:
product_name:
product_version:
chassis_vendor:
chassis_version:
bios_vendor: Intel Corp.
bios_version: WYLPT10H.86A.0033.2014.1201.0940
board_vendor: Intel Corporation
board_name: D34010WYK
board_version: H14771-303
** Loaded modules:
xt_multiport
iptable_filter
ip_tables
x_tables
cfg80211
rfkill
nfsd
auth_rpcgss
oid_registry
nfs_acl
nfs
lockd
fscache
sunrpc
hid_logitech_dj
snd_usb_audio
snd_usbmidi_lib
snd_rawmidi
snd_seq_device
joydev
hid_generic
usbhid
usb_storage
snd_hda_codec_hdmi
nls_utf8
nls_cp437
vfat
fat
iTCO_wdt
iTCO_vendor_support
x86_pkg_temp_thermal
intel_powerclamp
intel_rapl
coretemp
kvm_intel
kvm
evdev
crc32_pclmul
snd_hda_codec_realtek
aesni_intel
snd_hda_codec_generic
ir_lirc_codec
aes_x86_64
lirc_dev
lrw
gf128mul
ir_mce_kbd_decoder
ir_sharp_decoder
glue_helper
ablk_helper
cryptd
ir_rc6_decoder
i915
ir_sanyo_decoder
pcspkr
ir_sony_decoder
efi_pstore
ir_jvc_decoder
ir_rc5_decoder
drm_kms_helper
efivars
ir_nec_decoder
snd_hda_intel
drm
snd_hda_controller
i2c_algo_bit
lpc_ich
snd_hda_codec
mei_me
i2c_i801
mei
snd_hwdep
mfd_core
snd_soc_rt5640
tpm_tis
snd_soc_rl6231
tpm
rc_rc6_mce
battery
snd_soc_core
nuvoton_cir
snd_compress
rc_core
snd_pcm
snd_timer
snd
soundcore
regmap_i2c
snd_soc_sst_acpi
video
i2c_designware_platform
i2c_designware_core
processor
button
fuse
autofs4
ext4
crc16
mbcache
jbd2
sg
sd_mod
crc_t10dif
crct10dif_generic
ahci
libahci
ehci_pci
xhci_hcd
ehci_hcd
crct10dif_pclmul
crct10dif_common
libata
crc32c_intel
scsi_mod
e1000e
ptp
usbcore
pps_core
usb_common
thermal
fan
thermal_sys
i2c_hid
hid
sdhci_acpi
sdhci
i2c_core
mmc_core
** PCI devices:
00:00.0 Host bridge [0600]: Intel Corporation Haswell-ULT DRAM Controller
[8086:0a04] (rev 09)
Subsystem: Intel Corporation Device [8086:2054]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort+ >SERR- <PERR- INTx-
Latency: 0
Capabilities: <access denied>
00:02.0 VGA compatible controller [0300]: Intel Corporation Haswell-ULT
Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA
controller])
Subsystem: Intel Corporation Device [8086:2054]
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 63
Region 0: Memory at f7800000 (64-bit, non-prefetchable) [size=4M]
Region 2: Memory at e0000000 (64-bit, prefetchable) [size=256M]
Region 4: I/O ports at f000 [size=64]
Expansion ROM at <unassigned> [disabled]
Capabilities: <access denied>
Kernel driver in use: i915
00:03.0 Audio device [0403]: Intel Corporation Haswell-ULT HD Audio Controller
[8086:0a0c] (rev 09)
Subsystem: Intel Corporation Device [8086:2054]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 64
Region 0: Memory at f7c34000 (64-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel
00:14.0 USB controller [0c03]: Intel Corporation 8 Series USB xHCI HC
[8086:9c31] (rev 04) (prog-if 30 [XHCI])
Subsystem: Intel Corporation Device [8086:2054]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort-
<TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 59
Region 0: Memory at f7c20000 (64-bit, non-prefetchable) [size=64K]
Capabilities: <access denied>
Kernel driver in use: xhci_hcd
00:16.0 Communication controller [0780]: Intel Corporation 8 Series HECI #0
[8086:9c3a] (rev 04)
Subsystem: Intel Corporation Device [8086:2054]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 61
Region 0: Memory at f7c3e000 (64-bit, non-prefetchable) [size=32]
Capabilities: <access denied>
Kernel driver in use: mei_me
00:19.0 Ethernet controller [0200]: Intel Corporation Ethernet Connection
I218-V [8086:1559] (rev 04)
Subsystem: Intel Corporation Device [8086:2054]
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 58
Region 0: Memory at f7c00000 (32-bit, non-prefetchable) [size=128K]
Region 1: Memory at f7c3c000 (32-bit, non-prefetchable) [size=4K]
Region 2: I/O ports at f080 [size=32]
Capabilities: <access denied>
Kernel driver in use: e1000e
00:1b.0 Audio device [0403]: Intel Corporation 8 Series HD Audio Controller
[8086:9c20] (rev 04)
Subsystem: Intel Corporation Device [8086:2054]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 62
Region 0: Memory at f7c30000 (64-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel
00:1d.0 USB controller [0c03]: Intel Corporation 8 Series USB EHCI #1
[8086:9c26] (rev 04) (prog-if 20 [EHCI])
Subsystem: Intel Corporation Device [8086:2054]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort-
<TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 23
Region 0: Memory at f7c3b000 (32-bit, non-prefetchable) [size=1K]
Capabilities: <access denied>
Kernel driver in use: ehci-pci
00:1f.0 ISA bridge [0601]: Intel Corporation 8 Series LPC Controller
[8086:9c43] (rev 04)
Subsystem: Intel Corporation Device [8086:2054]
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort-
<TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Capabilities: <access denied>
Kernel driver in use: lpc_ich
00:1f.2 SATA controller [0106]: Intel Corporation 8 Series SATA Controller 1
[AHCI mode] [8086:9c03] (rev 04) (prog-if 01 [AHCI 1.0])
Subsystem: Intel Corporation Device [8086:2054]
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort-
<TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin B routed to IRQ 60
Region 0: I/O ports at f0d0 [size=8]
Region 1: I/O ports at f0c0 [size=4]
Region 2: I/O ports at f0b0 [size=8]
Region 3: I/O ports at f0a0 [size=4]
Region 4: I/O ports at f060 [size=32]
Region 5: Memory at f7c3a000 (32-bit, non-prefetchable) [size=2K]
Capabilities: <access denied>
Kernel driver in use: ahci
00:1f.3 SMBus [0c05]: Intel Corporation 8 Series SMBus Controller [8086:9c22]
(rev 04)
Subsystem: Intel Corporation Device [8086:2054]
Control: I/O+ Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx-
Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort-
<TAbort- <MAbort- >SERR- <PERR- INTx-
Interrupt: pin C routed to IRQ 18
Region 0: Memory at f7c39000 (64-bit, non-prefetchable) [size=256]
Region 4: I/O ports at f040 [size=32]
** USB devices:
Bus 003 Device 002: ID 8087:8000 Intel Corp.
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 006: ID 2109:0812
Bus 002 Device 004: ID 2109:0812
Bus 002 Device 005: ID 2109:0812
Bus 002 Device 003: ID 2109:0812
Bus 002 Device 002: ID 0bc2:3322 Seagate RSS LLC
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 008: ID 05af:0906 Jing-Mold Enterprise Co., Ltd
Bus 001 Device 014: ID 0d8c:0008 C-Media Electronics, Inc.
Bus 001 Device 013: ID 17ef:602b Lenovo
Bus 001 Device 007: ID 2109:2812
Bus 001 Device 003: ID 2109:2812
Bus 001 Device 006: ID 0c40:8000
Bus 001 Device 005: ID 1781:0938 Multiple Vendors Iguanaworks USB IR Transceiver
Bus 001 Device 012: ID 046d:c404 Logitech, Inc. TrackMan Wheel
Bus 001 Device 011: ID 0e8f:0020 GreenAsia Inc. USB to PS/2 Adapter
Bus 001 Device 018: ID 400c:107a
Bus 001 Device 017: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 016: ID 0d8c:013c C-Media Electronics, Inc. CM108 Audio
Controller
Bus 001 Device 015: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 001 Device 010: ID 1a40:0101 Terminus Technology Inc. 4-Port HUB
Bus 001 Device 009: ID 051d:0002 American Power Conversion Uninterruptible
Power Supply
Bus 001 Device 004: ID 2109:2812
Bus 001 Device 002: ID 2109:2812
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
-- System Information:
Debian Release: 8.7
APT prefers stable-updates
APT policy: (500, 'stable-updates'), (500, 'stable')
Architecture: amd64 (x86_64)
Foreign Architectures: i386
Kernel: Linux 3.16.0-4-amd64 (SMP w/4 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)
Versions of packages linux-image-3.16.0-4-amd64 depends on:
ii debconf [debconf-2.0] 1.5.56
ii initramfs-tools [linux-initramfs-tool] 0.120+deb8u2
ii kmod 18-3
ii linux-base 3.5
Versions of packages linux-image-3.16.0-4-amd64 recommends:
ii firmware-linux-free 3.3
ii irqbalance 1.0.6-3
Versions of packages linux-image-3.16.0-4-amd64 suggests:
pn debian-kernel-handbook <none>
ii grub-efi 2.02~beta2-22+deb8u1
pn linux-doc-3.16 <none>
Versions of packages linux-image-3.16.0-4-amd64 is related to:
pn firmware-atheros <none>
pn firmware-bnx2 <none>
pn firmware-bnx2x <none>
pn firmware-brcm80211 <none>
pn firmware-intelwimax <none>
pn firmware-ipw2x00 <none>
pn firmware-ivtv <none>
pn firmware-iwlwifi <none>
pn firmware-libertas <none>
pn firmware-linux <none>
pn firmware-linux-nonfree <none>
pn firmware-myricom <none>
pn firmware-netxen <none>
pn firmware-qlogic <none>
pn firmware-ralink <none>
pn firmware-realtek <none>
pn xen-hypervisor <none>
-- debconf information:
linux-image-3.16.0-4-amd64/prerm/removing-running-kernel-3.16.0-4-amd64: true
linux-image-3.16.0-4-amd64/postinst/mips-initrd-3.16.0-4-amd64:
linux-image-3.16.0-4-amd64/postinst/depmod-error-initrd-3.16.0-4-amd64: false
--- End Message ---
--- Begin Message ---
This bug was filed for a very old kernel. If you can reproduce it with
- the current version in unstable/testing
- the latest kernel from buster.backports
please reopen the bug, see https://www.debian.org/Bugs/server-control
--- End Message ---
