I'm looking for a support/ticket tracking application. Here are two I've found:
Double Choco Latte: http://dcl.sourceforge.net/ RT (Request Tracker): http://www.bestpractical.com/rt/ I've started to set up RT, but it is a royal pain, and I don't know enough about the required Apache modules to get it working. I'm about to start working with DCL to see if it will do what I need it to. However, I thought I would pose the question to the list to see if anyone here is running a support ticket tracking application for a helpdesk/ISP type scenario, and if so, what are you using? I know this may be off-topic, other than the fact that it will run on a Debian server. ;-) Thanks, -- Michael Merritt O2/CO2 Conversion Specialist [o] -------------------------------------------------------------------- [EMAIL PROTECTED] | www.miklm.com | (931) 205-1392 | AIM/MSN miklm -------------------------------------------------------------------- "Piracy is not a technological issue. It's a behavior issue." --Steve Jobs -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]
