>
>I've been checking a few out bt most of them "rodopi","isptraq",, etc
>etc etc all seem to be NT solutions backed by MS SQL server neither of
>which I like very much.
We use a product called Optigold (www.digitalpoint.com). I'm a big
fan of open source software, but as far as functionality and support
goes, you cannot go wrong with this software. A new release is
posted every two weeks, and I believe that a new feature or bug fix
has been added just about every week since its inception several
years ago. If you want a new feature, you post it to the mailing
list, and Shawn Hogan (the author of the software) will respond usu.
immediately, and never later than 24 hours. Rarely does he say no to
features, unless it compromises the functionality of the system.
And the pricing is great too. You get a free 100 user unlimited
license, then after that, it's modest pricing compared to the
competition. Granted, I wasn't thrilled about having to run this on
NT or Mac, but it's true that unless you're running a Java
Application, a web-based solution just can't support the usability
required to run your billing dept. Just dealing w/ session
management, timeouts, security, etc. was enough to shy us away from
both Freeside and Billmax (both of which I have quit a bit of
experience with).
Take al ook at http://www.digitalpoint.com/products/isp/compare.html
and make your decision from there. I initially wanted to stay w/ a
Linux-based solution, but moving to Optigold was one of the best
decisions we've made.
Best Regards-
Eric Jennings
--
Eric Jennings Director of Internet Strategy
Loopshot, LLC
P.O. Box 71388 | Reno, NV 89570 | 775.856.3455
[EMAIL PROTECTED] http://www.loopshot.com
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