Re: Bug#982767: Thunderbird - Kerberos/GSSAPI ticket was not accepted

[Andrei POPESCU]

Control: reassign -1 debian-edu-config

On Du, 14 feb 21, 08:21:21, Mark Richards wrote:
> package: debian-edu-{config}
> severity: {normal}
> version: {buster,latest with all updates}
> 
> I've got Debian Edu (Debian 10) setup with a main server, a thin client and
> a few users connecting successfully. I've also setup Thunderbird as per the
> instructions here:
> https://wiki.debian.org/DebianEdu/Documentation/Buster/HowTo/Users#Using_email
> but although I get the welcome e-mail, I cannot send. When I try to send, I
> get the error: "The Kerberos/GSSAPI ticket was not accepted by the Outgoing
> server (SMTP) postoffice.intern. Please check that you are logged in to the
> Kerberos/GSSAPI realm. I've double checked my SMTP settings and they are
> set as per the instructions and also refreshed by credentials, but I still
> get the error. Could anyone point me in the right direction on how to
> troubleshoot this further? (p.s. someone else I know has also independently
> setup Debian Edu on other hardware and is experiencing the same issue).
> 
> I've included some screenshots below, showing the account settings and the
> error when trying to send an email:
> 
> [image: image.png]
> 
> 
> [image: image.png]
> 
> Kind regards
> Mark

Reassigning to correct package.

Kind regards,
Andrei
-- 
Looking after bugs assigned to unknown or inexistent packages

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