On Thu, 16 Apr 2009, Marco d'Itri wrote: > On Apr 16, Holger Levsen <hol...@layer-acht.org> wrote: > > Marco, if this is not a udev bug, please reassign it to the proper > > package, but dont make users workaround you. Also note that 524276 > > is about udev in stable, which is not etch anymore. > > I have no reason to believe that there is a bug (hint: "my computer > is not working as expected" is not a bug).
Clearly something is wrong. At the time that this bug was closed you haven't even identified what the actual problem is or at the very least pointed the user at the type of information required so that the actual problem can be identified. > The user should ask for support on debian-user or a similar forum. If you want to delegate the initial triaging of your bugs to debian-user or some random forum, that's your business, but you still need to inform the user that they should ask debian-u...@lists.debian.org for assistance because you don't want to deal with what is likely a user configuration issue. Even a simple template response pointing people at the right resources would be useful. Don Armstrong -- Miracles had become relative common-places since the advent of entheogens; it now took very unusual circumstances to attract public attention to sightings of supernatural entities. The latest miracle had raised the ante on the supernatural: the Virgin Mary had manifested herself to two children, a dog, and a Public Telepresence Point. -- Bruce Sterling, _Holy Fire_ p228 http://www.donarmstrong.com http://rzlab.ucr.edu -- To UNSUBSCRIBE, email to debian-devel-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
