For the record some debug output: ### Stretch before upgrade
# dpkg -S /usr/lib/x86_64-linux-gnu/libma* /usr/lib/x86_64-linux-gnu/libmy* libmagic1:amd64: /usr/lib/x86_64-linux-gnu/libmagic.so.1 libmagic1:amd64: /usr/lib/x86_64-linux-gnu/libmagic.so.1.0.0 libmailutils5:amd64: /usr/lib/x86_64-linux-gnu/libmailutils.so.5 libmailutils5:amd64: /usr/lib/x86_64-linux-gnu/libmailutils.so.5.0.1 libmariadbclient-dev: /usr/lib/x86_64-linux-gnu/libmariadbclient.a libmariadbclient-dev: /usr/lib/x86_64-linux-gnu/libmariadbclient.so libmariadbclient18:amd64: /usr/lib/x86_64-linux-gnu/libmariadbclient.so.18 libmariadbclient18:amd64: /usr/lib/x86_64-linux-gnu/libmariadbclient.so.18.0.0 libmariadbclient-dev: /usr/lib/x86_64-linux-gnu/libmariadbclient_r.a libmariadbclient-dev: /usr/lib/x86_64-linux-gnu/libmariadbclient_r.so libmariadbclient-dev: /usr/lib/x86_64-linux-gnu/libmariadbclient_r.so.18 libmariadbclient-dev: /usr/lib/x86_64-linux-gnu/libmariadbclient_r.so.18.0.0 libmariadbclient-dev-compat:amd64: /usr/lib/x86_64-linux-gnu/libmysqlclient.so libmariadbclient-dev-compat:amd64: /usr/lib/x86_64-linux-gnu/libmysqlclient_r.so libmariadbd-dev:amd64: /usr/lib/x86_64-linux-gnu/libmysqld.a libmariadbd-dev:amd64: /usr/lib/x86_64-linux-gnu/libmysqld.so libmariadbd18:amd64: /usr/lib/x86_64-linux-gnu/libmysqld.so.18 libmariadbclient-dev: /usr/lib/x86_64-linux-gnu/libmysqlservices.a # find /usr/lib/x86_64-linux-gnu/libma* /usr/lib/x86_64-linux-gnu/libmy* -ls 11878 4 lrwxrwxrwx 1 root root 17 Jun 11 2018 /usr/lib/x86_64-linux-gnu/libmagic.so.1 -> libmagic.so.1.0.0 11869 136 -rw-r--r-- 1 root root 137448 Jun 11 2018 /usr/lib/x86_64-linux-gnu/libmagic.so.1.0.0 43036 4 lrwxrwxrwx 1 root root 21 Dec 25 2016 /usr/lib/x86_64-linux-gnu/libmailutils.so.5 -> libmailutils.so.5.0.1 43004 820 -rw-r--r-- 1 root root 836960 Dec 25 2016 /usr/lib/x86_64-linux-gnu/libmailutils.so.5.0.1 14428 5440 -rw-r--r-- 1 root root 5570262 Aug 10 2017 /usr/lib/x86_64-linux-gnu/libmariadbclient.a 14439 4 lrwxrwxrwx 1 root root 22 Aug 10 2017 /usr/lib/x86_64-linux-gnu/libmariadbclient.so -> libmariadbclient.so.18 14078 4 lrwxrwxrwx 1 root root 26 Aug 10 2017 /usr/lib/x86_64-linux-gnu/libmariadbclient.so.18 -> libmariadbclient.so.18.0.0 14071 4068 -rw-r--r-- 1 root root 4163048 Aug 10 2017 /usr/lib/x86_64-linux-gnu/libmariadbclient.so.18.0.0 14440 4 lrwxrwxrwx 1 root root 18 Aug 10 2017 /usr/lib/x86_64-linux-gnu/libmariadbclient_r.a -> libmariadbclient.a 14441 4 lrwxrwxrwx 1 root root 19 Aug 10 2017 /usr/lib/x86_64-linux-gnu/libmariadbclient_r.so -> libmariadbclient.so 14442 4 lrwxrwxrwx 1 root root 19 Aug 10 2017 /usr/lib/x86_64-linux-gnu/libmariadbclient_r.so.18 -> libmariadbclient.so 14443 4 lrwxrwxrwx 1 root root 19 Aug 10 2017 /usr/lib/x86_64-linux-gnu/libmariadbclient_r.so.18.0.0 -> libmariadbclient.so 14454 4 lrwxrwxrwx 1 root root 19 Aug 10 2017 /usr/lib/x86_64-linux-gnu/libmysqlclient.so -> libmariadbclient.so 14455 4 lrwxrwxrwx 1 root root 21 Aug 10 2017 /usr/lib/x86_64-linux-gnu/libmysqlclient_r.so -> libmariadbclient_r.so 14478 28864 -rw-r--r-- 1 root root 29554908 Aug 10 2017 /usr/lib/x86_64-linux-gnu/libmysqld.a 14482 4 lrwxrwxrwx 1 root root 15 Aug 10 2017 /usr/lib/x86_64-linux-gnu/libmysqld.so -> libmysqld.so.18 14466 16208 -rw-r--r-- 1 root root 16593304 Aug 10 2017 /usr/lib/x86_64-linux-gnu/libmysqld.so.18 14429 20 -rw-r--r-- 1 root root 19430 Aug 10 2017 /usr/lib/x86_64-linux-gnu/libmysqlservices.a # nm -D /usr/lib/x86_64-linux-gnu/libmariadbclient.so.18.0.0 | egrep 'lib(mariadb|mysql)client_' 0000000000000000 A libmariadbclient_16 0000000000000000 A libmariadbclient_18 # ldconfig -p | grep -e mariadb -e mysql libmysqld.so.18 (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libmysqld.so.18 libmysqld.so (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libmysqld.so libmariadbclient.so.18 (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libmariadbclient.so.18 libmariadbclient.so (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libmariadbclient.so # curl -IL http://localhost/otrs/index.pl?Action=Admin HTTP/1.1 200 OK Date: Mon, 15 Apr 2019 19:02:38 GMT Server: Apache/2.4.25 (Debian) X-Powered-By: OTRS 5.0.16 (https://www.otrs.com/) X-UA-Compatible: IE=edge,chrome=1 X-Frame-Options: SAMEORIGIN Expires: Tue, 1 Jan 1980 12:00:00 GMT Cache-Control: no-cache Pragma: no-cache X-OTRS-Login: /otrs/index.pl? Set-Cookie: OTRSBrowserHasCookie=1; path=/otrs/; expires=1y Vary: Accept-Encoding Content-Type: text/html; charset=utf-8; ### Stretch after upgrade Everything else is identical apart from: # nm -D /usr/lib/x86_64-linux-gnu/libmariadbclient.so.18.0.0 | egrep 'lib(mariadb|mysql)client_' 0000000000000000 A libmariadbclient_16 0000000000000000 A libmariadbclient_18 0000000000000000 A libmysqlclient_16 0000000000000000 A libmysqlclient_18 OTRS works and there is no crashing. # curl -IL http://localhost/otrs/index.pl?Action=Admin HTTP/1.1 200 OK Date: Mon, 15 Apr 2019 19:18:06 GMT Server: Apache/2.4.25 (Debian) X-Powered-By: OTRS 5.0.16 (https://www.otrs.com/) X-UA-Compatible: IE=edge,chrome=1 X-Frame-Options: SAMEORIGIN Expires: Tue, 1 Jan 1980 12:00:00 GMT Cache-Control: no-cache Pragma: no-cache X-OTRS-Login: /otrs/index.pl? Set-Cookie: OTRSBrowserHasCookie=1; path=/otrs/; expires=1y Vary: Accept-Encoding Content-Type: text/html; charset=utf-8;