Christian, Thank you by your explaination about the correct way of report bugs.
I agree that, to my specific case, samba debian team is not the better way to solve it. Regards, -- | | Joel Franco Guzmán .''`. | powered by Debian Linux : :' : | > aprenda na Wikipedia < `. `' | `- On 09 Ter 07 Jul 18:32, Christian Perrier wrote: >Quoting Joel Franco (joel.fra...@gmail.com): > >> I recognize that i made a bug report like a support request. Sorry. If >> i be in your place, i guess that i will be bored too. :( >> >> But, unless the "Please, what should i do?", do it do not appears a >> bug report? > > >Given the complexity of software such as samba, not necessarily. It is >quite likely that your problem is related to changes in samba >behaviour, that may require checking the documentation or reviewing >your server's settings. > >> >> Yes, i have read documentation in howtos, i have looked at the server >> logs, but i do not have read the samba upstream mailing list. >> >> However, i do not understand when i should talk to debian samba bug >> report and when i should do it to the upstream. I have seen in debian >> bug report several cases from reports that IMHO should go to the >> upstream. There is a documentation explaing that? > >Not really. Only common sense prevails. Particularly in the case of >complex software such as Samba, OpenLDAP and similar projects, the >Debian maintainers mostly focus on issues related to packaging and >following upstream evolutions and changes. > >So, we're very far from having the technical possibility and overall >availability to try reproducing issues faced by users of this >software.....at least we have this with much less deep knowledge of >the software itself than upstream developers. > >You're right: there are issues that were reported (and some that still >are in the BTS) that would more pertain to upstream direct >interaction, or user to user advices andn "support". Indeed, most >pending issues in the BTS fall in that category...and the fact that we >have a few that are really old clearly shows that such bug reporting >way is not always the right method. > >Which is, of course, really different from sayingg "hey, please don't >report bugs to Debian"...what I'm more saying is "please report bugs >when you think that Debian maintainers are able to fix them or report >them correctly, with precise-enough information". > > > -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
