Package: hplip Version: 3.22.10+dfsg0-2 Severity: normal X-Debbugs-Cc: jack.patte...@gmail.com
Dear Maintainer, *** Reporter, please consider answering these questions, where appropriate *** * What led up to the situation? * What exactly did you do (or not do) that was effective (or ineffective)? * What was the outcome of this action? * What outcome did you expect instead? *** End of the template - remove these template lines *** -- Package-specific info: Saving output in log file: /home/jack/hp-check.log HP Linux Imaging and Printing System (ver. 3.22.10) Dependency/Version Check Utility ver. 15.1 Copyright (c) 2001-18 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Note: hp-check can be run in three modes: 1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP. 2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run. 3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies). Check types: a. EXTERNALDEP - External Dependencies b. GENERALDEP - General Dependencies (required both at compile and run time) c. COMPILEDEP - Compile time Dependencies d. [All are run-time checks] PYEXT SCANCONF QUEUES PERMISSION Status Types: OK MISSING - Missing Dependency or Permission or Plug-in INCOMPAT - Incompatible dependency-version or Plugin-version warning: debian-12 version is not supported. Using debian-11 versions dependencies to verify and install... --------------- | SYSTEM INFO | --------------- Kernel: 6.6.74+rpt-rpi-2712 #1 SMP PREEMPT Debian 1:6.6.74-1+rpt1 (2025-01-27) GNU/Linux Host: raspberrypi Proc: 6.6.74+rpt-rpi-2712 #1 SMP PREEMPT Debian 1:6.6.74-1+rpt1 (2025-01-27) GNU/Linux Distribution: debian 12 Bitness: 64 bit ----------------------- | HPLIP CONFIGURATION | ----------------------- HPLIP-Version: HPLIP 3.22.10 HPLIP-Home: /usr/share/hplip warning: HPLIP-Installation: Auto installation is not supported for debian distro 12 version Current contents of '/etc/hp/hplip.conf' file: # hplip.conf. Generated from hplip.conf.in by configure. [hplip] version=3.22.10 [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/ppd/hplip/HP ppdbase=/usr/share/ppd/hplip doc=/usr/share/doc/hplip html=/usr/share/doc/hplip-doc icon=no cupsbackend=/usr/lib/cups/backend cupsfilter=/usr/lib/cups/filter drv=/usr/share/cups/drv bin=/usr/bin apparmor=/etc/apparmor.d # Following values are determined at configure time and cannot be changed. [configure] network-build=yes libusb01-build=no pp-build=no gui-build=yes scanner-build=yes fax-build=yes dbus-build=yes cups11-build=no doc-build=yes shadow-build=no hpijs-install=yes foomatic-drv-install=yes foomatic-ppd-install=no foomatic-rip-hplip-install=no hpcups-install=yes cups-drv-install=yes cups-ppd-install=no internal-tag=3.22.10 restricted-build=no ui-toolkit=qt5 qt3=no qt4=no qt5=yes policy-kit=yes lite-build=no udev_sysfs_rules=no hpcups-only-build=no hpijs-only-build=no apparmor_build=no class-driver=no Current contents of '/var/lib/hp/hplip.state' file: Plugins are not installed. Could not access file: No such file or directory Current contents of '~/.hplip/hplip.conf' file: [installation] date_time = 02/18/25 14:16:23 version = 3.22.10 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment> ------------------------- | External Dependencies | ------------------------- error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running' gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 10.00.0 OK - error: xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 - MISSING 'xsane needs to be installed' scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.1.1 OK - error: dbus DBus - Message bus system REQUIRED - 1.14.10 MISSING 'DBUS may not be installed or not running' error: policykit PolicyKit - Administrative policy framework OPTIONAL - - MISSING 'policykit needs to be installed' network network -wget OPTIONAL - 1.21.3 OK - avahi-utils avahi-utils OPTIONAL - 0.8 OK - ------------------------ | General Dependencies | ------------------------ error: libjpeg libjpeg - JPEG library REQUIRED - - MISSING 'libjpeg needs to be installed' error: cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - MISSING 'cups-devel needs to be installed' error: cups-image CUPS image - CUPS image development files REQUIRED - - MISSING 'cups-image needs to be installed' libpthread libpthread - POSIX threads library REQUIRED - b'2.36' OK - error: libusb libusb - USB library REQUIRED - 1.0 MISSING 'libusb needs to be installed' sane SANE - Scanning library REQUIRED - - OK - error: sane-devel SANE - Scanning library development files REQUIRED - - MISSING 'sane-devel needs to be installed' error: libavahi-dev libavahi-dev REQUIRED - - MISSING 'libavahi-dev needs to be installed' error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed' error: libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 3.0.15 MISSING 'libcrypto needs to be installed' python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.11.2 OK - error: python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - MISSING 'python3-notify2 needs to be installed' error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed' error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed' python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.3.2 OK - python3-xml Python XML libraries REQUIRED - 2.5.0 OK - python3-devel Python devel - Python development files REQUIRED 2.2 3.11.2 OK - python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 9.4.0 OK - python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.6.12 OK - -------------- | COMPILEDEP | -------------- error: libtool libtool - Library building support services REQUIRED - - MISSING 'libtool needs to be installed' gcc gcc - GNU Project C and C++ Compiler REQUIRED - 12.2.0 OK - make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.3 OK - --------------------- | Python Extentions | --------------------- cupsext CUPS-Extension REQUIRED - 3.22.10 OK - hpmudext IO-Extension REQUIRED - 3.22.10 OK - ---------------------- | Scan Configuration | ---------------------- '/etc/sane.d/dll.d/hpaio' not found. hpaio HPLIP-SANE-Backend REQUIRED - 3.22.10 OK 'hpaio found in /etc/sane.d/dll.conf' scanext Scan-SANE-Extension REQUIRED - 3.22.10 OK - ------------------------------ | DISCOVERED SCANNER DEVICES | ------------------------------ device `escl:https://192.168.0.14:443' is a HP ENVY Photo 7800 series [67011E] SSL platen,adf scanner device `hpaio:/net/envy_photo_7800_series?ip=192.168.0.14&queue=false' is a Hewlett-Packard envy_photo_7800_series all-in-one device `airscan:e0:HP ENVY Photo 7800 series [67011E]' is a eSCL HP ENVY Photo 7800 series [67011E] ip=192.168.0.14 -------------------------- | DISCOVERED USB DEVICES | -------------------------- No devices found. --------------------------------- | INSTALLED CUPS PRINTER QUEUES | --------------------------------- HP_ENVY_Photo_7800_series_67011E -------------------------------- Type: Unknown Device URI: implicitclass://HP_ENVY_Photo_7800_series_67011E/ PPD: /etc/cups/ppd/HP_ENVY_Photo_7800_series_67011E.ppd warning: Failed to read /etc/cups/ppd/HP_ENVY_Photo_7800_series_67011E.ppd ppd file PPD Description: Printer status: printer HP_ENVY_Photo_7800_series_67011E is idle. enabled since Tue Feb 18 10:52:46 2025 warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices. -------------- | PERMISSION | -------------- ----------- | SUMMARY | ----------- Missing Required Dependencies ----------------------------- error: 'cups' package is missing or 'cups' service is not running. error: 'libcups2' package is missing/incompatible error: 'libdbus-1-dev' package is missing/incompatible error: 'libjpeg62-turbo-dev' package is missing/incompatible error: 'cups' package is missing or 'cups' service is not running. error: 'libcups2-dev' package is missing/incompatible error: 'cups-bsd' package is missing/incompatible error: 'cups-client' package is missing/incompatible error: 'libcupsimage2' package is missing/incompatible error: 'libcupsimage2-dev' package is missing/incompatible error: 'libusb-1.0.0-dev' package is missing/incompatible error: 'libsane-dev' package is missing/incompatible error: 'libavahi-client-dev' package is missing/incompatible error: 'libavahi-core-dev' package is missing/incompatible error: 'libavahi-common-dev' package is missing/incompatible error: 'libsnmp-dev' package is missing/incompatible error: 'snmp' package is missing/incompatible error: 'libssl-dev' package is missing/incompatible error: 'python3-pyqt4' package is missing/incompatible error: 'gtk2-engines-pixbuf' package is missing/incompatible error: 'libtool' package is missing/incompatible error: 'libtool-bin' package is missing/incompatible Missing Optional Dependencies ----------------------------- error: 'xsane' package is missing/incompatible error: 'policykit-1' package is missing/incompatible error: 'policykit-1-gnome' package is missing/incompatible error: 'python3-notify2' package is missing/incompatible error: 'python3-dbus.mainloop.qt' package is missing/incompatible Total Errors: 16 Total Warnings: 1 Done. -- System Information: Debian Release: 12.9 APT prefers stable-updates APT policy: (500, 'stable-updates'), (500, 'stable-security'), (500, 'stable') Architecture: arm64 (aarch64) Foreign Architectures: armhf Kernel: Linux 6.6.74+rpt-rpi-2712 (SMP w/4 CPU threads; PREEMPT) Kernel taint flags: TAINT_CRAP Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8) (ignored: LC_ALL set to en_US.UTF-8), LANGUAGE=en_US.UTF-8 Shell: /bin/sh linked to /usr/bin/dash Init: systemd (via /run/systemd/system) Versions of packages hplip depends on: ii adduser 3.134 ii cups 2.4.2-3+deb12u8 ii hplip-data 3.22.10+dfsg0-2 ii libc6 2.36-9+rpt2+deb12u9 ii libcups2 2.4.2-3+deb12u8 ii libdbus-1-3 1.14.10-1~deb12u1 ii libhpmud0 3.22.10+dfsg0-2 ii libpython3.11 3.11.2-6+deb12u5 ii libsane-hpaio 3.22.10+dfsg0-2 ii libsane1 1.2.1-2 ii printer-driver-hpcups 3.22.10+dfsg0-2 ii python3 3.11.2-1+b1 ii python3-dbus 1.3.2-4+b1 ii python3-gi 3.42.2-3+b1 ii python3-pexpect 4.8.0-4 ii python3-pil 9.4.0-1.1+deb12u1 ii python3-reportlab 3.6.12-1+deb12u1 ii sysvinit-utils [lsb-base] 3.06-4 ii wget 1.21.3-1+b1 ii xz-utils 5.4.1-0.2 Versions of packages hplip recommends: ii avahi-daemon 0.8-10+deb12u1 ii policykit-1 122-3 ii printer-driver-postscript-hp 3.22.10+dfsg0-2 ii sane-utils 1.2.1-2 Versions of packages hplip suggests: pn hplip-doc <none> pn hplip-gui <none> pn python3-notify2 <none> ii system-config-printer 1.5.18-1 -- no debconf information
Raspeberry Pi OS (Debian 12 bookworm), genuine Raspberry Pi Development Kit with CM5 Lite and NVME SSD HP ENVY Photo 7855 CUPS/hplip does not print double sided when a print request comes from Chromioum or LibreOffice requsting it. I can not install the latest verion of hplip (sudo apt install hplip) because there are MANY required libraries/packages theat are not available Sorry, I don'tknow what additional information you need to resolve this issue jack.patte...@gmail.com