Package: hplip
Version: 3.20.11+dfsg0-1
Severity: important
Tags: upstream
X-Debbugs-Cc: [email protected]
Dear Maintainer,
I bought a new ScanJet Pro 2500 f1.
After plugging it, I tried to scan a document,
but it is not detected by the scanning programs.
$ lsusb | grep -i hp;
Bus 001 Device 005: ID 03f0:6005 HP, Inc HP ScanJet Pro 2500 f1
I tried to follow the instructions I found here:
https://bugs.launchpad.net/hplip/+bug/1847142
However, the ones I could follow, didn't work
(as happened to the reporter of that bug too),
and there were others (at the end of that discussion;
about rebuilding hplip),
that I didn't understand, and so I couldn't follow.
I'm running sid, with a few experimental packages.
If you update experimental with a fix for this,
I'll be happy to test it.
Thanks,
Alex
-- Package-specific info:
Saving output in log file: /home/user/hp-check.log
HP Linux Imaging and Printing System (ver. 3.20.11)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling
the HPLIP
supplied tarball (.tar.gz or .run) to determine if the proper dependencies are
installed to
successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package
(.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper
dependencies
installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both
of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: debian-unstable version is not supported. Using debian-10.6 versions
dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 5.10.0-1-amd64 #1 SMP Debian 5.10.5-1 (2021-01-09) GNU/Linux
Host: ADY-debian-11
Proc: 5.10.0-1-amd64 #1 SMP Debian 5.10.5-1 (2021-01-09) GNU/Linux
Distribution: debian unstable
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.20.11
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for debian
distro unstable version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.20.11
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.11
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.20.11
Current contents of '~/.hplip/hplip.conf' file:
[commands]
scan = /usr/bin/simple-scan %SANE_URI%
[fax]
email_address =
voice_phone =
[last_used]
device_uri = "hp:/usb/Deskjet_2050_J510_series?serial=CN0772H0ZD05D1"
printer_name =
working_dir = .
[polling]
device_list =
enable = false
interval = 5
[refresh]
enable = false
rate = 30
type = 1
[settings]
systray_messages = 0
systray_visible = 0
[upgrade]
last_upgraded_time = 1610729923
notify_upgrade = false
pending_upgrade_time = 0
[installation]
date_time = 01/15/21 18:35:26
version = 3.20.11
<Package-name> <Package-Desc> <Required/Optional> <Min-Version>
<Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
error: cups CUPS - Common Unix Printing System
REQUIRED 1.1 - INCOMPAT 'CUPS may not be
installed or not running'
gs GhostScript - PostScript and PDF language interpreter and
previewer REQUIRED 7.05 9.53.3 OK -
xsane xsane - Graphical scanner frontend for SANE
OPTIONAL 0.9 0.999 OK -
scanimage scanimage - Shell scanning program
OPTIONAL 1.0 1.0.31 OK -
dbus DBus - Message bus system
REQUIRED - 1.12.20 OK -
policykit PolicyKit - Administrative policy framework
OPTIONAL - 0.105 OK -
network network -wget
OPTIONAL - 1.21 OK -
error: avahi-utils avahi-utils
OPTIONAL - - MISSING 'avahi-utils
needs to be installed'
------------------------
| General Dependencies |
------------------------
libjpeg libjpeg - JPEG library
REQUIRED - - OK -
error: cups-devel CUPS devel- Common Unix Printing System development files
REQUIRED - - MISSING 'cups-devel needs
to be installed'
error: cups-image CUPS image - CUPS image development files
REQUIRED - - MISSING 'cups-image needs
to be installed'
libpthread libpthread - POSIX threads library
REQUIRED - b'2.31' OK -
error: libusb libusb - USB library
REQUIRED - 1.0 MISSING 'libusb needs to
be installed'
sane SANE - Scanning library
REQUIRED - - OK -
error: sane-devel SANE - Scanning library development files
REQUIRED - - MISSING 'sane-devel needs
to be installed'
error: libavahi-dev libavahi-dev
REQUIRED - - MISSING 'libavahi-dev
needs to be installed'
error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development
files REQUIRED 5.0.9 - MISSING
'libnetsnmp-devel needs to be installed'
libcrypto libcrypto - OpenSSL cryptographic library
REQUIRED - 1.1.1 OK -
python3X Python 2.2 or greater - Python programming language
REQUIRED 2.2 3.9.1 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify
Desktop notifications OPTIONAL - - OK
-
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4
OPTIONAL 4.0 - MISSING
'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x)
REQUIRED 4.0 - MISSING 'python3-pyqt4
needs to be installed'
python3-dbus Python DBus - Python bindings for DBus
REQUIRED 0.80.0 1.2.16 OK -
python3-xml Python XML libraries
REQUIRED - 2.2.10 OK -
python3-devel Python devel - Python development files
REQUIRED 2.2 3.9.1 OK -
python3-pil PIL - Python Imaging Library (required for commandline
scanning with hp-scan) OPTIONAL - 8.1.0 OK
-
python3-reportlab Reportlab - PDF library for Python
OPTIONAL 2.0 3.5.59 OK -
--------------
| COMPILEDEP |
--------------
error: libtool libtool - Library building support services
REQUIRED - - MISSING 'libtool needs to
be installed'
gcc gcc - GNU Project C and C++ Compiler
REQUIRED - 10.2.1 OK -
make make - GNU make utility to maintain groups of programs
REQUIRED 3.0 4.3 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension
REQUIRED - 3.20.11 OK -
hpmudext IO-Extension
REQUIRED - 3.20.11 OK -
----------------------
| Scan Configuration |
----------------------
'/etc/sane.d/dll.d/hpaio' not found.
hpaio HPLIP-SANE-Backend
REQUIRED - 3.20.11 OK 'hpaio found in
/etc/sane.d/dll.conf'
scanext Scan-SANE-Extension
REQUIRED - 3.20.11 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
No Scanner found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
Deskjet-2050-J510-series
------------------------
Type: Printer
Device URI: hp:/usb/Deskjet_2050_J510_series?serial=CN0772H0ZD05D1
PPD: /etc/cups/ppd/Deskjet-2050-J510-series.ppd
warning: Failed to read /etc/cups/ppd/Deskjet-2050-J510-series.ppd ppd file
PPD Description:
Printer status: printer Deskjet-2050-J510-series disabled since Fri Jan 15
17:56:22 2021 -
Unplugged or turned off
[31;01merror: Unable to communicate with device (code=12):
hp:/usb/Deskjet_2050_J510_series?serial=CN0772H0ZD05D1[0m
error: Device not found
error: Communication status: Failed
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'cups' package is missing or 'cups' service is not running.
error: 'libcups2' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libcupsimage2' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libavahi-client-dev' package is missing/incompatible
error: 'libavahi-core-dev' package is missing/incompatible
error: 'libavahi-common-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'snmp' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libtool-bin' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'avahi-utils' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible
Total Errors: 12
Total Warnings: 0
Done.
-- System Information:
Debian Release: bullseye/sid
APT prefers unstable
APT policy: (500, 'unstable'), (1, 'experimental')
Architecture: amd64 (x86_64)
Kernel: Linux 5.10.0-1-amd64 (SMP w/4 CPU threads)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8),
LANGUAGE=en_US:en
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled
Versions of packages hplip depends on:
ii adduser 3.118
ii cups 2.3.3op1-6
ii hplip-data 3.20.11+dfsg0-1
ii libc6 2.31-9
ii libcups2 2.3.3op1-6
ii libdbus-1-3 1.12.20-1
ii libhpmud0 3.20.11+dfsg0-1
ii libpython3.9 3.9.1-2
ii libsane-hpaio 3.20.11+dfsg0-1
ii libsane1 1.0.31-4
ii lsb-base 11.1.0
ii printer-driver-hpcups 3.20.11+dfsg0-1
ii python3 3.9.1-1
ii python3-dbus 1.2.16-4+b1
ii python3-gi 3.38.0-1+b2
ii python3-pexpect 4.8.0-1
ii python3-pil 8.1.0-1
ii python3-reportlab 3.5.59-1
ii wget 1.21-1+b1
ii xz-utils 5.2.5-1.0
Versions of packages hplip recommends:
ii avahi-daemon 0.8-3
ii policykit-1 0.105-29
ii printer-driver-postscript-hp 3.20.11+dfsg0-1
ii sane-utils 1.0.31-4
Versions of packages hplip suggests:
pn hplip-doc <none>
ii hplip-gui 3.20.11+dfsg0-1
ii python3-notify2 0.3-4
ii system-config-printer 1.5.13-1
-- no debconf information
