tags 961913 upstream thanks Dear Merlin.
merlin - 31.05.20, 14:01:27 CEST: > Package: kmail > Version: 4:20.04.1-1 > Severity: important […] > the access and reading of the received messages is often very slow a > message appears > "Reception of the content of the folder please wait" Same problem for > the trashing of messages. > The CPU increase to 100% > an akonadictl fsck or akonadictl vacuum does not improved . > Its new Thank you very much. I recommend to create an upstream bug report at https://bugs.kde.org as well. It is an upstream bug which has nothing to do with the Debian packaging. Once you created it, please share a link to it to the Debian bug report. However… first, please make sure you have some more information at hand that can help to debug the issue. Currently the only thing developers can do about your bug report is to ask for further information. Well or do nothing about it. If it is your goal to see your issue fixed, then it is helpful to help the developer to help you by providing any information that may be helpful. At the very least I'd include the following in the upstream bug report: - Of course exact versions of the involved components. - Your setup. So you use POP3 with local maildir or anything else? Which resources do you have configured and so on. Anything special settings you use? - Start Akonadi from a shell window and report any log messages that may be related to the issue. Or state that you checked the log and there are none if that is the case. Of course redact as needed for privacy. - Steps to reproduce the problem as best to your current knowledge. - Detailed information on what happens on your system when you do those steps. 100% CPU usage is not very detailed. It would help already to know which processes are using the CPU. "pidstat", contained in package "sysstat", or atop can provide good insight on what is going on. You may even share an atop recording with 10 second interval if you feel comfortable with others knowing what processes ran on your system at that time. Otherwise I bet some lines of "pidstat" output will also do. Also when did the "Reception of the content of the folder, please wait" message appear? On clicking another folder while mail retrieval / filtering was still working in the background? Things like that. - Is it a regression and if so since when? You wrote "It's new", but not since which version. For Debian the developer can guess it was 19.08, cause that was the previous version in Debian, however the upstream developers may not know about that. Also you could have upgraded from Debian Stable to Unstable and then the previous version would have been a much older one. - Also I suggest to use the Akonadi component, if unsure just select Akonadi and do not specify a subsystem of it or set the subsystem to "general" or something like that. The upstream bug tracker is a bit more detailed on this. So if you really like to see your issue fixed, I suggest you invest some additional time. Also see: "The body of the report" in https://www.debian.org/Bugs/Reporting In the page there is the recommendation not to report upstream. I can say already that this is very, very likely an upstream bug, so you can help by creating an upstream report. In case IMAP is involved also see: How To Create Useful Bugreports for the Akonadi IMAP Resource https://community.kde.org/PIM/Akonadi/Debug_IMAP I thought there would be a generic bug reporting page for Akonadi, but I did not find one. Thanks, -- Martin
