Control: forwarded -1 https://issues.bestpractical.com/Ticket/Display.html?id=3301
On Fri, Apr 13, 2018 at 11:41:20AM +0200, Daniel Baumann wrote: > When upgrading from 4.4.1-5 to 4.4.2-1 (and subsequently to 4.4.2-2), we > noticed the follwowing regression: > > * Logging in as root, going to Admin / Tools / System Configuration, > a page with the following message is shown instead of the > configuration page: > > "An internal RT error has occurred. Your administrator can find more > details in RT's log files." > > * The logfile shows: > > ---snip--- > [2518] [Fri Apr 13 09:21:20 2018] [error]: Can't store REGEXP items at > /usr/share/request-tracker4/lib/RT/Config.pm line 1521. Hi, This means that some part of your configuration which is being obfuscated for display uses regexps. There is an issue in the upstream bugtracker about this[1] and a candidate fix in upstream's repo[2]. Shawn, can you say what the status of this is? Are there known issues which have lead to it not yet being merged? Cheers, Dominic. [1] <https://issues.bestpractical.com/Ticket/Display.html?id=33019> [2] <https://github.com/bestpractical/rt/tree/4.4/config-error>
