Package: reportbug
Version: 6.6.6
Severity: normal
Dear Maintainer,
*** Reporter, please consider answering these questions, where appropriate ***
* What led up to the situation? I configured report bug to use my email
saying that it required TLS, gave it the email but I was not asked for a port
or a password and when I tried to submit the report, it did not ask me for a
password and it timed out.
* What exactly did you do (or not do) that was effective (or
ineffective)? I found $HOME/.reportbugsrc and commented out everything
except the three lines that were recommended. That gave me a message that the
headers were incorrect, so I read the /etc/reportbugs.conf and went back to
using my email address and added the port and password and that worked.
* What was the outcome of this action? It is working now.
* What outcome did you expect instead? Unless it is less difficult to make
it work, most users will not be able to report a bug as rerunning with
-configure does not fix the problem. I actually had to edit the .reportbugsrc
directly. I have an earthlink email address, which is pretty common, so I
think a lot of users may be unable to report.
*** End of the template - remove these template lines ***
-- Package-specific info:
** Environment settings:
INTERFACE="gtk2"
** /home/nancy/.reportbugrc:
reportbug_version "6.6.6"
mode standard
ui gtk2
email "nanthrac...@earthlink.net"
smtphost "smtpauth.earthlink.net:587"
smtpuser "nanthrac...@earthlink.net"
smtppasswd <omitted>
smtptls
-- System Information:
Debian Release: stretch/sid
APT prefers stable-updates
APT policy: (500, 'stable-updates'), (500, 'testing'), (500, 'stable')
Architecture: amd64 (x86_64)
Kernel: Linux 4.8.0-1-amd64 (SMP w/8 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)
Versions of packages reportbug depends on:
ii apt 1.3.1
ii python-reportbug 6.6.6
pn python:any <none>
reportbug recommends no packages.
Versions of packages reportbug suggests:
pn claws-mail <none>
pn debconf-utils <none>
pn debsums <none>
pn dlocate <none>
pn emacs23-bin-common | emacs24-bin-common <none>
ii exim4 4.88~RC4-2
ii exim4-daemon-light [mail-transport-agent] 4.88~RC4-2
ii file 1:5.29-1
ii gnupg 2.1.15-9
ii python-gtk2 2.24.0-5.1
ii python-gtkspellcheck 3.0-1.1
pn python-urwid <none>
ii python-vte 1:0.28.2-5+b1
ii xdg-utils 1.1.1-1
Versions of packages python-reportbug depends on:
ii apt 1.3.1
ii file 1:5.29-1
ii python-debian 0.1.29
ii python-debianbts 2.6.1
pn python:any <none>
python-reportbug suggests no packages.
-- no debconf information
