Package: request-tracker3
Version: 3.0.12-6
Severity: important
When RT tries to parse the following subject line:
-----
Subject: =?ISO-8859-1?Q?Re:_[netnod.se_#32108]_Offertf=F6rfr=E5gan_10GE-k?=
=?ISO-8859-1?Q?ort_Extreme_6808?=
-----
It says the following in the logfile:
-----
Feb 14 14:42:46 chakotay RT: error: couldn't parse head; error near:
ort Extreme 6808 (/usr/share/request-tracker3/lib/RT/Template_Overlay.pm:341)
-----
And then it stops, not sending out notifications, it does however add it
to the database so it is viewable from the webinterface.
The mail is sent with "X-Mailer: Apple Mail (2.619.2)"
/Nico
-- Package-specific info:
Changed files:
etc/request-tracker3/RT_Config.pm
etc/request-tracker3/RT_SiteConfig.pm
etc/request-tracker3/apache-fastcgi.conf
etc/request-tracker3/apache-modperl.conf
etc/request-tracker3/apache-speedycgi.conf
etc/request-tracker3/apache2-modperl2.conf
usr/share/request-tracker3/html/NoAuth/images/rt.jpg
usr/share/request-tracker3/lib/RT/Action/Notify.pm
-- System Information:
Debian Release: 3.1
APT prefers unstable
APT policy: (500, 'unstable')
Architecture: i386 (i686)
Kernel: Linux 2.4.26
Locale: LANG=C, LC_CTYPE=C (charmap=ANSI_X3.4-1968)
Versions of packages request-tracker3 depends on:
ii apache 1.3.33-3 versatile, high-performance HTTP s
ii libapache-dbi-perl 0.94-1 Connect apache server to database
ii libapache-mod-fastcgi 2.4.2-3 FastCGI module for Apache
ii libapache-mod-perl 1.29.0.2-17 integration of perl with the Apach
ii libapache-request-perl 1.1-0.1 Generic Apache Request Library
ii libapache-session-perl 1.60-1 Perl modules for keeping persisten
ii libcache-cache-perl 1.02-3 Managed caches of persistent infor
ii libcgi-fast-perl 5.8.4-2.2 CGI::Fast Perl module.
ii libclass-returnvalue-perl 0.52-1 A return-value object that lets yo
ii libdbd-mysql-perl 2.9003-2 A Perl5 database interface to the
ii libdbd-pg-perl 1.32-2 a PostgreSQL interface for Perl 5
ii libdbi-perl 1.43-1 The Perl5 Database Interface by Ti
ii libdbix-searchbuilder-perl 1.01-1 Perl extension for easy SQL SELECT
ii libexception-class-perl 1.19-2 A module that allows you to declar
ii libfcgi-perl 0.67-1 FastCGI Perl module
ii libfreezethaw-perl 0.43-2 converting Perl structures to stri
ii libhtml-mason-perl 1:1.26-1 HTML::Mason Perl module
ii libhtml-parser-perl 3.36-1 A collection of modules that parse
ii liblocale-maketext-fuzzy-per 0.02-1 Maketext from already interpolated
ii liblocale-maketext-lexicon-p 0.42-1 Lexicon-handling backends for "Loc
ii liblog-dispatch-perl 2.10-1 Dispatches messages to multiple Lo
ii libmailtools-perl 1.62-1 Manipulate email in perl programs
ii libmime-perl 5.417-1 Perl5 modules for MIME-compliant m
ii libmldbm-perl 2.01-1 Store multidimensional hash struct
ii libparams-validate-perl 0.74-0.1 Validate parameters to Perl method
ii libregexp-common-perl 2.117-1 Provide commonly requested regular
ii libterm-readkey-perl 2.21-1.3 A perl module for simple terminal
ii libtest-inline-perl 0.16-1 Embed tests and code examples in P
ii libtext-autoformat-perl 1.12-3 Perl module for automatic text wra
ii libtext-quoted-perl 1.8-1 Extract the structure of a quoted
ii libtext-template-perl 1.44-1.1 Text::Template perl module
ii libtext-wrapper-perl 1.000-2 Simple word wrapping routine
ii libtime-modules-perl 2003.1126-1 Various Perl modules for time/date
ii perl 5.8.4-5 Larry Wall's Practical Extraction
ii postfix [mail-transport-agen 2.1.4-4 A high-performance mail transport
ii rt3-clients 3.0.12-6 Mail gateway and command-line inte
ii sysklogd [system-log-daemon] 1.4.1-15 System Logging Daemon
-- no debconf information
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