Dear Carsten,
Am 18.01.2015 um 17:44 schrieb Carsten Schoenert:
Hello Alia,
On Thu, Jan 15, 2015 at 10:45:19AM +0100, Alia Toll wrote:
Dear Carsten,
I tried several things now:
1. looked at the error console, but there were just errors long ago when the
error occurred and I don't understand them:
these errors are not related to your issue.
2. Used it in safe mode, but error occurred nevertheless. But once using it
in safe mode a prompt from the add-on masterpassword+ for logging the screen
popped up, what was quite strange to me. But it was for sure in safe mode,
for example language was switched to English in icedove.
The language itself Icedove is starting with is not a symptom enough
what you running Icedove in safemode. To be sure run Icedove from
a terminal with 'LANG= icedove -safe-mode'.
3. When the error happens, even in the preview no new message can be loaded.
4. I also made a log file, but as I was looking shortly through the log
file, there is quite some personal stuff in there. Could you tell me, what
are the important parts? Then I would take the others out and attach it.
Remove the personal things please and than send it to the BTS or if you
are unsure send it to me and I will check that there are no more user
specific parts are inside. Without any logging information we can't
track down the issue. Also please make a new debugging log from the same
session.
Happen this issue only with one specific IMAP Account or mostly with the
same servers?
I have now found out, that it mainly happens with one specific folder on
one server. I also had contact with the administrators, but they
couldn't help yet. It's a problem with the "Gesendet" (sent) folder. It
can't even be reloaded from the server, so if I write messages from the
webinterface, I can't see them locally. In the webinterface everything
works fine though.
PS: Please don't answer by a FQTP (Full Quote Top Posting)! Poste your
answer context sebsitive please.
Otherwise it is hard to so handle the answer you give with your previous
answer. Remember that your bug report is not the only one for us/me. ;)
Regards
Carsten
Thank you for your help, if I find more out, I will tell you definitely,
Alia
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