Dear Dominic, Following your suggestion about
> ... your Apache configuration. Any references to any odd > perl library paths ... I tried removing things from my /etc/apache2/conf.d directory, leaving just request-tracker there. Lo and behold: that allowed RT to work well even without my special PSGI.pm. (The "culprit" was WeBWorK, a tool from http://webwork.maa.org/wiki that we used some time ago, maybe is not needed anymore.) So it seems this was all "my fault"... Sorry about the noise! Please close this ticket. Thanks, Paul Paul Szabo p...@maths.usyd.edu.au http://www.maths.usyd.edu.au/u/psz/ School of Mathematics and Statistics University of Sydney Australia ----- Other comments, that may not be important anymore: --- Trying the suggested /usr/share/request-tracker4/libexec/rt-server --port 8080 I got: root@prt:~# /usr/share/request-tracker4/libexec/rt-server --port 8080 [32244] [Tue Sep 23 21:02:28 2014] [critical]: Something went wrong while trying to run RT's standalone web server: Can't locate Plack/Handler/Starlet.pm in @INC (@INC contains: /usr/local/share/request-tracker4/lib /usr/share/request-tracker4/lib /etc/perl /usr/local/lib/perl/5.14.2 /usr/local/share/perl/5.14.2 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.14 /usr/share/perl/5.14 /usr/local/lib/site_perl .) at /usr/share/perl5/Plack/Util.pm line 22. (/usr/share/request-tracker4/lib/RT.pm:402) Something went wrong while trying to run RT's standalone web server: Can't locate Plack/Handler/Starlet.pm in @INC (@INC contains: /usr/local/share/request-tracker4/lib /usr/share/request-tracker4/lib /etc/perl /usr/local/lib/perl/5.14.2 /usr/local/share/perl/5.14.2 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.14 /usr/share/perl/5.14 /usr/local/lib/site_perl .) at /usr/share/perl5/Plack/Util.pm line 22. I could not see Starlet in Debian packages. Thought about getting Starlet from CPAN: http://search.cpan.org/CPAN/authors/id/K/KA/KAZUHO/Starlet-0.24.tar.gz http://www.cpan.org/authors/id/K/KA/KAZUHO/Starlet-0.24.tar.gz but attempting to install with cd Starlet-0.24; perl Makefile.PL said: Warning: prerequisite Parallel::Prefork 0.13 not found. Warning: prerequisite Server::Starter 0.06 not found. Instead I installed Debian package starman, and tried: /usr/share/request-tracker4/libexec/rt-server --server Starman --port 8088 and that showed no CGI errors. --- I do not quite understand how WeBWorK causes the bug, it does contain a WeBWorK::CGI package that has "require CGI", but no replacement CGI or CGI::PSGI packages. --- -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
