On Thu, Mar 29, 2012 at 02:13:14PM +0400, Malov Alexey wrote: > Request-tracker3.8 rejects emails with cyrillic letters. > I have postfix 2.7.1-1+squeeze1, apache2 2.2.16-6+squeeze6, > request-tracker3.8 3.8.8-7+squeeze1. Request tracker is working in fcgid > mode. When it receive letter with cyrillic letters, I see following error in > mail.log: > > Mar 25 07:03:47 srv10i postfix/local[17463]: 09AB6849A9: > to=<[email protected]>, relay=local, delay=29952, delays=29951/0.03/0/1.3, > dsn=4.3.0, status=deferred (temporary failure. Command output: RT server > error. The RT server which handled your email did not behave as expected. It > said: Wide character in FCGI::Stream::PRINT at > /usr/share/perl5/Log/Dispatch/Screen.pm line 38. Stack: > [/usr/share/perl5/Log/Dispatch/Screen.pm:38] > [/usr/share/perl5/Log/Dispatch/Output.pm:39] > [/usr/share/perl5/Log/Dispatch.pm:150] > [/usr/share/perl5/Log/Dispatch.pm:98] [/usr/share/perl5/Log/Dispatch.pm:73] > [/usr/share/perl5/Log/Dispatch.pm:21] > [/usr/share/request-tracker3.8/lib/RT/Ticket_Overlay.pm:671] > [/usr/share/request-tracker3.8/lib/RT/Interface/Email.pm:1451] > [/usr/share/request-tracker3.8/html/REST/1.0/NoAuth/mail-gateway:61] )
Apologies for the delay in responding. It looks like this is the same as http://www.gossamer-threads.com/lists/rt/users/92359 which appears to relate the not-a-bug in FCGI described at https://rt.cpan.org/Public/Bug/Display.html?id=56437 I'm not sure how, or if, this has been fixed in RT following the suggestion to downgrade FCGI. Are you able to see if the same problem can be reproduced with request-tracker4 from wheezy (or squeeze-backports), on a test system? Cheers, Dominic. -- Dominic Hargreaves | http://www.larted.org.uk/~dom/ PGP key 5178E2A5 from the.earth.li (keyserver,web,email) -- To UNSUBSCRIBE, email to [email protected] with a subject of "unsubscribe". Trouble? Contact [email protected]
