severity #665207 important
tags #665207 + wontfix
thanks

As discussed on IRC this can not be fixed until the fixed version itself is in testing.

I will close the bug, if the package migrates to testing.

Am 22.03.2012 16:47, schrieb Andreas Beckmann:
Package: otrs2
Version: 3.1.2+dfsg1-3
Severity: serious
User: [email protected]
Usertags: piuparts

Hi,

during a test with piuparts I noticed your package fails to upgrade from
'wheezy'.
It installed fine in 'wheezy', then the upgrade to 'sid' fails.

From the attached log (scroll to the bottom...):

   Setting up otrs2 (3.1.2+dfsg1-3) ...
   dbconfig-common: writing config to /etc/dbconfig-common/otrs2.conf
   Replacing config file /etc/otrs/database.pm with new version
   creating database backup in 
/var/cache/dbconfig-common/backups/otrs2_3.1.2+dfsg1-2.pgsql.
   applying upgrade script for 3.1.2+dfsg1-2 ->  3.1.2+dfsg1-2.1.
   DBD::Pg::db do failed: ERROR:  column "freekey1" does not exist
   LINE 1: SELECT freekey1, freetext1, freetime1 FROM ticket
                  ^ at /usr/share/otrs/Kernel/System/DB.pm line 478.
   no connection to syslog available
        - /dev/log is not a socket at 
/usr/share/otrs/Kernel/System/Log/SysLog.pm line 66

   Migration started...

   Step 1 of 23: Refresh configuration cache...
   If you see warnings about 'Subroutine Load redefined', that's fine, no need 
to worry!
   done.

   Step 2 of 23: Check framework version... done.

   Step 3 of 23: Creating DynamicField tables (if necessary)... done.

   Step 4 of 23: Create new dynamic fields for free fields (text, key, date)... 
error encountered processing 
/usr/share/dbconfig-common/scripts/otrs2/upgrade/pgsql/3.1.2+dfsg1-2.1:
   /usr/share/dbconfig-common/scripts/otrs2/upgrade/pgsql/3.1.2+dfsg1-2.1 
exited with non-zero status
   dbconfig-common: otrs2 configure: aborted.
   dbconfig-common: flushing administrative password
   dpkg: error processing otrs2 (--configure):
    subprocess installed post-installation script returned error exit status 1
   configured to not write apport reports
   Errors were encountered while processing:
    otrs2


cheers,

Andreas




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