Package: debian-installer Severity: important Tags: d-i Dear Maintainer,
Booting to the installer on my new Oryx Pro is failing for both the text and graphical installer. I have produced a 5minute video showing exactly what it looks like: https://drive.google.com/file/d/1qSKTsWiLbauBi8ALDtzV1D225i7Zgrtn/view?usp=sharing When booting into the text installer, the screen is scaled so tiny it is only 1cm by 1cm, and tiled horizontally across the screen. If you zoom in you can see the screen is "really there" but it is so tiny you can't make out any of the options. When booting into the graphical installer, I just see a blank screen and the machine seems to hang forever. The machine came with ubuntu pre-installed and it boots into that system just fine. I was able to reproduce this problem with the following images: https://cdimage.debian.org/debian-cd/current/amd64/iso-cd/debian-9.5.0-amd64-xfce-CD-1.iso https://cdimage.debian.org/debian-cd/current/amd64/iso-cd/debian-9.5.0-amd64-netinst.iso https://cdimage.debian.org/cdimage/buster_di_alpha3/amd64/iso-cd/debian-buster-DI-alpha3-amd64-netinst.iso I confirmed the checksum of the ISO and the validity of the usb drive, and confirmed it worked in another machine. The machine includes both intel and nvidia graphics, which are switched by software. I have tried putting it in both NVIDIA and Intel graphics modes and see the same behavior: https://support.system76.com/articles/graphics-switch-ubuntu/ I've tried several boot parameters including "nomodeset" and "vga=<various things>", DEBIAN_FRONT_END=text, fb=false, gfxpayload=1920x1080, etc. When I boot into the ubuntu install, the native resolution appears to be 1920x1080. Because I currently have it set to Intel graphics mode, the nvidia hardware doesn't even show up in $(lspci), the intel hardware is "Intel Corporation Device 3e9b" using kernel driver i915. I can get the nvidia details if needed but system76 says it is a 8GB GTX 1070. I am filing this report from another machine, so the system information below is not relevant. I am happy to try things if you have any suggestions for a workaround, at this point I have to imagine the possibilities are a (very very weird) hardware problem, or a hardware incompatibility. Thanks! -Carl Myers -- System Information: Debian Release: 9.4 APT prefers stable APT policy: (500, 'stable'), (1, 'experimental') Architecture: amd64 (x86_64) Foreign Architectures: i386 Kernel: Linux 4.8.0-2-amd64 (SMP w/8 CPU cores) Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8), LANGUAGE=en_US.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Init: systemd (via /run/systemd/system)
