Am 20.02.2012 18:47, schrieb Tomas Kuliavas:
> 2012.02.20 18:59 Reindl Harald rašė:
>> especially i do not not know how to debug a google-app on
>> a google server
> 
> Same way as you debug any blackbox gadget or software. Check inputs and
> outputs in communications layer.

how can i?

they are sitting thousands of miles away from here
so if a make a tcp-dump i see no way find out what
is what nor do i understand the protocol enough

>> - as long there are no customers with a
>> usual mailprogram gaving troubles i will tell them they
>> should say me the ip of their google-crap and let point
>> the MX directly there
> 
> You hope that your users are not hiting it. It can be one in a million
> message formating output issue introduced during upgrade, or dbmail
> changed format of message ids or users got new fancy malformed spam email
> which triggered some bug in dbmail and your users can't download emails.
> You still have to find some way to resolve user problem or you would not
> be asking for help/complaining on mailing list.

i am hoping paul would have any idea

> If you don't want to dig any further, move all messages to different IMAP
> folder and put just one simple message in their INBOX. They are not using
> UIDL, so messages should not be kept on server and email program should
> fetch and delete all of them.

but we are speaking not about a email program
we are speaking about google-mail-server

it does not delete any mail because if it would there
would be not more than 1000 messages in the inbox

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