On Fri, Jul 28, 2017 at 4:16 PM, Jefferson Ferreira <jefferso...@gmail.com> wrote: > Hi, Hi.
> I bought a camera yesterday and I took some photographs. The problem is that > the raw images are shown in the lighttable, but cannot open in the darkroom. > > When I try open, the darktable shows the message: > > "failed to read white balance information from '_SAM0032.SRW'" > > This photo can be download with the link as follow: > > https://www.dropbox.com/s/tr3zcppthcrs5u8/_SAM0032.SRW?dl=0 Two things are missing in this mail: 1. which darktable version? 2. which camera make/model? Apparently it's 'SAMSUNG' 'NX mini' And as you can see on http://www.darktable.org/resources/camera-support/ it is not listed, so not supported. Two things to do: (as in, do *both*) 0. upload a sample to https://raw.pixls.us/ 1. open a camera support issue https://redmine.darktable.org/projects/darktable/issues/new > Best regards. > > -- > Jefferson Ferreira Roman. > ___________________________________________________________________________ > darktable developer mailing list to unsubscribe send a mail to > darktable-dev+unsubscr...@lists.darktable.org ___________________________________________________________________________ darktable developer mailing list to unsubscribe send a mail to darktable-dev+unsubscr...@lists.darktable.org
