October 4, 2001
Capital
A Pivotal Point In American Life

IT IS EASY TO ASSERT that Sept. 11 "changed everything." It certainly is redefining 
normalcy in New York and Washington, where the sound of a siren or the darkness of a 
blown fuse revives the anxiety of that terrible Tuesday. But life is changing 
irreversibly in peaceful places such as Tyler, Texas, too.

The sting of the terrorist attack will fade, albeit more slowly for those whose loved 
ones perished. But Sept. 11 looks like one of those pivot points in American life. Its 
true significance will be clear only with the hindsight of history. Three weeks is 
time enough, though, to begin to see the magnitude of the changes -- and they aren't 
limited to New York and Washington.

Before Sept. 11, Americans worried about the growing capacity of government and 
business to use technology to instantly retrieve and share intimate details of our 
lives. When the Department of Health and Human Services was drafting new privacy rules 
for medical records last year, it got 52,000 comments.

Today, concern about privacy is displaced by concern about security. At Tyler's tiny 
airport, the screeners open every carry-on bag and examine every crevice. But no one 
complains, even silently, about exposing dirty underwear in a public place. Public 
pressure to protect the confidentiality of financial information, the subject of those 
small-print notices stuffed in bills and bank statements, is now countered by a more 
urgent need to track the terrorists' money trail.

Technologies that seemed frightening to many last month -- such as the cameras and 
software that scan and identify faces in public places -- seem comforting today. Polls 
show a surge in support for a national identity card, especially when it is described 
as a way to combat terrorism.

BEFORE SEPT. 11, the U.S. was striving for frictionless air travel, offering boarding 
passes at computer terminals and baggage check-in at downtown counters. Complaints 
about air travel weren't about fares, which were driven down by competition, or 
safety, but about delays caused by the popularity of air travel.

Today, we are putting friction back into airplane check-ins -- and that, along with 
fear of hijacking, may drive American families back into their cars. "The generation 
that dominates most markets, the baby boomers, are obsessed with safety and their own 
well-being, more than any other generation that has preceded them," says Jim Bulin, a 
Northville, Mich., consultant to the auto industry.

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The generation that put bike helmets on kids and durable car seats in minivans will be 
reluctant to fly to Disneyland or Club Med. The attacks have revived talk of building 
a world-class high-speed rail network. But that's just talk. For now, many more 
families will be taking vacations by car.

Before Sept. 11, the U.S. was, with some hesitation, erasing its national borders. A 
long-simmering dispute over allowing Mexican trucks to travel U.S. highways was 
nearing resolution. The border with Canada was all but invisible. President Bush was 
pondering ways to legalize the status of immigrants from Mexico who came here 
illegally.

Today, we are fortifying our borders again. The aerial photos of trucks waiting to 
carry parts from Canadian factories to Detroit-area auto plants are just the most 
tangible evidence. Congress is moving to fortify the Canadian border. The power of 
globalization to wash away the nation's borders like ocean waves seems less inexorable 
at a moment when the president has created an office of homeland security.

THE IMPORTANCE of government was widely questioned before Sept. 11. For a time, 
Washington was plain boring to many. Then, thanks to Bill Clinton, it became 
fascinating in the way a soap opera is fascinating. And Washington became a venue for 
sitcoms. The power of markets to produce prosperity was self-evident; the potential to 
privatize functions once reserved to government appeared unlimited. There was debate, 
but there was no doubt which side was winning.

Today, the centrality of government -- particularly the one in Washington -- is 
unquestioned. The government is criticized for not foreseeing or preventing the 
attacks, and for the adequacy and shape of its military and economic response. But no 
one is calling Washington irrelevant. The widespread belief that a federal takeover of 
airport security is the best way to assure travelers of their safety suggests a 
slowing in the momentum to privatize everything, no matter how strong the economic 
case for privatization and competition.

The lasting impact of Sept. 11 is likely to be greatest on Americans in their late 
teens and early 20s, "the people who are still young enough to have their values being 
formed," Mr. Bulin suggests. For them, Sept. 11 will likely prove as important in 
shaping attitudes and behavior as the traumatic Kennedy assassination and the divisive 
Vietnam War were for an earlier generation. And it is truly impossible to predict just 
how that will show itself in the decades ahead.

-- David Wessel

Write to David Wessel at [EMAIL PROTECTED]



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Resources
For recent polls on national identity cards, see
www.fabmac.com/issues.html4

www.people-press.org/terrorist01rpt.htm5

***
6Out in the Heartland, the Word 'Normal' Seems Possible Again (Sept. 26)


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