On 2025-04-28 01:03, Agnihotri, Alok Kumar via Cygwin wrote:
Dear Cygwin Technical Support Team,

There is no technical support team - Cygwin is an all volunteer project - so what you get are those who read the mainling list, with free time to respond, who may have any level of, or little, expertise or experience, or just opinions.

My name is Alok Agnihotri, and I am part of the Philips organization. We are 
utilizing Cygwin in our environment to execute SSH commands remotely on 
Windows-based machines, supporting various  activities critical to our 
operations.

As a corp, you are responsible for sourcing and funding your own support, if you require more support for currently released packages than our volunteers can provide in their free time, or any support for older released packages.

We are currently facing an issue where certain standard commands are not 
recognized or are failing to execute within the Cygwin environment.

Sounds like path problems in your remote execution environment: your remote accounts should setup Cygwin environments for execution under sshd; please read the FAQ and User Guide, especially:

        https://cygwin.com/faq.html#faq.using.shares

        https://cygwin.com/cygwin-ug-net/ntsec.html

available locally by installing the cygwin-doc package when you install the cygwin package.

Environment Information:

   *
Windows Version: [Windows 10 Enterprise LTSC]

You should know that Windows Enterprise may be configured with/out features and APIs that may be required for proper Cygwin operations.

OS Version: 10.0.17763 N/A build 17763
   *
Cygwin Version: [3.4.6-1]

Cygwin is a rolling release system supporting only the current release 3.6.1-1, plus those of all currently provided packages.

Please upgrade then follow the problem reporting guidelines

        https://cygwin.com/problems.html

Mode of Operation: SSH remote execution from PRS Portal to Windows machines via 
Cygwin

We would appreciate your support in diagnosing the root cause of this issue and 
providing the necessary steps to resolve it. Kindly let us know if you require 
any additional details, logs, or configuration specifics to assist with the 
troubleshooting process.
We look forward to your prompt assistance.

Assistance is provided when volunteers have free time to respond when required problem reporting information (above) is provided regarding issues with *current* package releases.

You may want to search for orgs which offer paid Cygwin support, which they are not allowed to advertise here, to avoid UCE.

You may install some old unsupported releases of Cygwin packages using the Cygwin Time Machine, following the guidelines:

        http://www.fruitbat.org/Cygwin/

        http://www.crouchingtigerhiddenfruitbat.org/Cygwin/timemachine.html

Note that this is hosted by an individual using AWS which applies limits!

--
Take care. Thanks, Brian Inglis              Calgary, Alberta, Canada

La perfection est atteinte                   Perfection is achieved
non pas lorsqu'il n'y a plus rien à ajouter  not when there is no more to add
mais lorsqu'il n'y a plus rien à retrancher  but when there is no more to cut
                                -- Antoine de Saint-Exupéry

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